Supply Issues Unisurge Pulp Tray FWK85000 (ICN 2141)
Important Customer Notice Update
Ref: 2023/2141 ICN Number: 2141
- The supplier Unisurge has informed us the supply issue is ongoing.
- The supply issue is now anticipated to be resolved by 22 July 2023.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supplier Unisurge International Limited has informed us of a supply issue with its Pulp Tray, FWK85000.
- The supply issue is due to supplier manufacturing issues.
- One product code is affected in total.
- The affected product code is currently unavailable to order.
- A potential direct alternative product is available to order through our online catalogue:
- FWK175 Tray – 225 x 135 x 20mm Large Size.
- We are currently sourcing further alternatives, and we will update this ICN when we have further information.
- FWK175 is a direct alternative and will be placed in stock until the supply issue is resolved. There is no change to pack size or dimensions.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The supply issue is anticipated to be resolved by 22 June 2023.
- Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternative.
- The price of the alternative will be slightly higher.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to monitor the stock situation to minimise further disruption.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of this alternative product, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.