Supply Issues Urgo Ltd Enhanced Foam Dressing ELY096 (ICN 2720)
Important Customer Notice Resolved
Ref: 2024/2720
ICN Number: 2720
- The supply issue with Enhanced Foam Dressings from Urgo Ltd is now resolved.
- ELY096 is now available to order through our online catalogue.
- This ICN is now closed.
- The supply issue with Enhanced Foam Dressings from Urgo Ltd has improved.
- One product code is now available to order through our online catalogue:
- ELA663 – Enhanced foam dressing adhesive including boarder 15.cm x 20cm.
- One product code is now affected in total:
- ELY096 – Alginate standard dressing 5cm x 5cm.
- The affected product code remains unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue for the affected product. However, some of these products may also become subject to intermittent supply with the increase in demand.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The supply issue is now anticipated to be resolved by 17 January 2025.
Change:
- The supplier Urgo Ltd has informed us of a supply issue with its Enhanced Foam Dressings.
- There are two product codes affected:
- ELA663 – Enhanced foam dressing adhesive including boarder 15.cm x 20cm
- ELY096 – Alginate standard dressing 5cm x 5cm.
- The supply issue is due to supplier manufacturing issues.
Impact:
- The affected product codes are currently suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 13 December 2024.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.