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Supply Issues Vernacare Limited Foam Wash Products MRB1273 (ICN 2108)

Important Customer Notice Update

Ref: 2023/2108 ICN Number: 2108
  • The supplier Vernacare Limited has informed us that the supply issue with their Foam Wash is ongoing.
  • MRB1273 remains suspended and unavailable to order.
  • One product code affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
  • We will continue to review the stock to minimise further disruption. We will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 13 October 2023.
  • The supplier Vernacare Limited has informed us the supply issue is ongoing.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
  • The supply issue is now anticipated to be resolved by 25 September 2023.
  • The supplier Vernacare Limited has informed us that the supply issue with their Foam Wash is ongoing.
  • Two product codes GDW045 and GDW113.are now available to order through our online catalogue.
  • One product code is affected in total.
  • The affected product codes remain subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
  • We will continue to review the stock to minimise further disruption. We will update this ICN as soon as we have further information.
  • The supply issue is anticipated to be resolved by 15 September 2023.
  • The supplier Vernacare Limited has informed us the supply issue with its Cream Cleanser and Foam Wash Product is ongoing.
  • One additional product code is now affected and subject to intermittent supply:
    • MRB1273 – Foam Wash.
  • Two of the previously affected product codes are available to order however, they are both subject to intermittent supply:
    • GDW045 – Foam wash
    • GDW113 – Foam wash.
  • GDW113 currently has no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing these.
  • Although we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.

Change:

  • The supplier Vernacare Limited has informed us of a supply issue with its Cream Cleanser and Foam Wash Product.
  • The supply issue is due to raw material supplies and manufacturing delays.

Impact:          

  • GDW045 and GDW113 are currently unavailable to order.
  • GDW045 potential indirect alternatives product are available to order through our online catalogue:
    • ELZ536 – Foam and spray cleanser
    • GDW167 – Moisturising cream cleanser.
  • GDW113 currently has no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing this.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • Although we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect alternative product.
  • If you have any further questions, please contact your local NHS Supply Chain Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2108 Vernacare Product Listing with Alternatives 9 August 2023

    An Excel file showing the product listing with alternatives for ICN 2108.
    Login to view the downloads