Supply Issues Vernacare Limited Cream Cleanser and Foam Wash Products GDW045, GDW113, and MRB1273 (ICN 2108)
Important Customer Notice Update
Ref: 2023/2108
ICN Number: 2108
- The supplier Vernacare Limited has informed us the supply issue with its Cream Cleanser and Foam Wash Product is ongoing.
- One additional product code is now affected and subject to intermittent supply:
- MRB1273 – Foam Wash.
- Two of the previously affected product codes are available to order however, they are both subject to intermittent supply:
- GDW045 – Foam wash
- GDW113 – Foam wash.
- GDW113 currently has no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing these.
- Although we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.
Change:
- The supplier Vernacare Limited has informed us of a supply issue with its Cream Cleanser and Foam Wash Product.
- The supply issue is due to raw material supplies and manufacturing delays.
Impact:
- GDW045 and GDW113 are currently unavailable to order.
- GDW045 potential indirect alternatives product are available to order through our online catalogue:
- ELZ536 – Foam and spray cleanser
- GDW167 – Moisturising cream cleanser.
- GDW113 currently has no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing this.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- Although we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative product.
- If you have any further questions, please contact your local NHS Supply Chain Relationship Manager or Customer Services Advisor.
Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.