Skip to main content

Supply Issues Vernacare Patient Dry Wipes VJT686 and VJT683 (ICN 1808)

Important Customer Notice Resolved

Ref: 2022/1808 ICN Number: 1808
  • The supplier Vernacare has informed us that the supply issue with its Patient Dry Wipes is now resolved.
  • All the previously affected codes are now available to order through our online catalogue.
  • The supplier has informed us of intermittent supplies. The two products codes affected are:
    • VJT686 – Patient Dry Wipes
    • VJT683 – Patient Dry Wipes.
  • The above products and the alternatives codes listed are being threshold managed and are subject to Protect Demand Management due to high sales.
  • The product codes remain available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity “threshold” to ensure fair supply of available stock across the NHS.
  • See our Downloads section for a full list of product codes subject to Protect Demand Management.
  • Resolution date anticipated to be around 1 November 2022.


  • This ICN relates to ICN 1781 which had been resolved and will be archived on 30 September 2022.
  • The supplier Vernacare has informed us of a supply issue with its Patient Dry Wipes.
  • The two product codes affected are:
    • VJT686 – Patient Dry Wipes
    • VJT683 – Patient Dry Wipes.


  • The affected product codes are available to order while stock lasts.
  • The potential indirect alternatives products have been identified by the supplier and Clinical Nurse Advisor – Please see our Useful Links section to refer to the Information for Clinical Choice (ICC) page where it contains the range of patient dry wipes including maceratable types.
  • Potential indirect alternative products are available to order through our online catalogue:
    • VJT684 – Patient Dry Wipes
    • VJT688 – Patient Dry Wipes.
  • See our Downloads section to access the product listing for further information on the affected product codes.
  • There is currently no resolution date, but we will update the ICN with further details as soon as they are available.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1808 Vernacare Product Listing with Alternatives 29 September 2022

    An Excel file showing the product listing with alternatives for ICN 1808.
    Login to view the downloads
  • Control and Protect Demand Managed Product Matrix

    An Excel file detailing the products currently subject to Control and Protect Demand Management. This is updated weekly.
    Login to view the downloads