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Supply Issues Zoll Medical U.K. Ltd Defibrillation Device Pad/Paddles Products FDJ442 (ICN 2242)

Important Customer Notice Supply Issues

Ref: 2023/2242 ICN Number: 2242


  • The supplier Zoll Medical U.K. Ltd has informed us of a supply issue with its Defibrillation Device Pad/Paddles Products.
  • One product code is affected:
    • FDJ442 – Defibrillation Device Pad/Paddles.
  • The supply issue is due to supplier manufacturing issues.


  • FDJ442 is currently subject to intermittent supply.
  • Following the process change, a quality audit due to the change process has delayed shipping. The lead time has now been changed to 21 days.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
  • Although we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.

Next Steps:              

  • Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternatives.  
  • The clinical specialist advises that the customers need to contact Zoll Medical for further guidance on alternative compatible products by emailing
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply are subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.


Downloads ▼

  • 2242 Zoll Medical Product Listing with Alternatives 10 August 2023

    An Excel file showing the product listing with alternatives for ICN 2242.
    Login to view the downloads