Supply Issues Marshall Products Facemask Products FDD3658 (ICN 2797)
Important Customer Notice Resolved
Ref: 2025/2797
ICN Number: 2797
- The supply issue with Facemask products from Marshall Products is now resolved.
- FDD3658 is now available to order through our online catalogue.
- This ICN is now closed.
Change:
- The supplier Marshall Products has informed us of a supply issue with its Facemask products.
- One product code is affected in total:
- FDD3658 – Facemask Single use silicone round face mask size 0.
- The supply issue is due to shipping delays.
Impact:
- FDD3658 is currently suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue:
- FAG7045 – Anaesthetic Facemask
- FAG7355 – Anatomical Anaesthetic Facemask
- FDE1323 – Anaesthetic Facemask.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The supply issue is anticipated to be resolved by 14 February 2025.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.