Supply Issues Terumo UK Ltd Needles and Syringes Multiple Product (ICN 1091)

Important Customer Notice Resolved

Ref: 2020/1091 ICN Number: 1091
  • The supplier Terumo UK Ltd has informed us that the supply issue has now been resolved.
  • All of the previously affected product codes are now available to order.
  • The supplier Terumo UK Ltd has informed us that two of the previously affected hypodermic syringes are now available to order:
    FWC545 – 30ml Luer Lock Eccentric
    FWD088 – 20ml Luer Lock Concentric.
  • Four product codes remain affected and remain intermittently available.
  • Potential indirect alternative products are available to order through our online catalogue. Customers are advised to log into our website to view the potential indirect alternative products.
  • See our Downloads section to view the product listing for further information on the affected product codes.
  • The intermittent supply issue is anticipated to improve over the next few months but unfortunately, has no fixed resolution date. An update to the ICN will be provided once we have further information.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
  • The supplier Terumo UK Ltd has informed us of a temporary supply issue is still ongoing.
  • Six product codes remain affected.
  • The affected product codes are intermittent supply only.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to view the product listing for further information on the affected product codes.
  • The intermittent supply issue is anticipated to be improve over the next few months but unfortunately, has no fixed resolution date. An update to the ICN will be provided once we have further information.
  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

  • Due to the temporary supply issue five of the previously affected product codes have been delisted from our catalogue:
    FTR1735 – Safety Hypodermic Needle 26G Brown x 13mm (0.5 inch) Sterile
    FTR1733 – Safety Hypodermic Needle 25G Orange x 25mm (1 inch) Sterile
    FTR1731 – Safety Hypodermic Needle 23G Blue x 38mm (1.5 inch) Sterile
    FTR1730 – Safety Hypodermic Needle 23G Blue x 25mm (1 inch) Sterile
    FTR1729 – Safety Hypodermic Needle 21G Green x 38mm (1.5 inch) Sterile.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to view the product listing for further information on the affected product codes.
  • The remaining seven previously affected product codes are now available to order through our online catalogue.

Change:

  • The supplier Terumo UK Ltd has informed us of a temporary supply issue with its needles and syringes.
  • There are 12 product codes currently affected.
  • The supply issue is due to the impact of the COVID-19 pandemic at Terumo UK Ltd’s manufacturing site in the Philippines.

Impact:

  • The affected product codes are currently being managed by the supplier using a stock allocation process, therefore only limited amount of stock is being delivered into the depots.
  • The safety hypodermic range has had the biggest impact due to focus being given to manufacture more critical products such as the larger size hypodermic luer lock syringes.
  • Currently, we do not have a resolution date, however improvements are expected over the coming weeks and a further update to this Important Customer Notice will be provided.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to view the product listing for further information on the affected product codes.
  • Please note Terumo UK Ltd are expecting to launch a new range of safety hypodermic needles in the last quarter of 2020 which has not been impacted by COVID-19. As soon as these are available, we will issue an Important Customer Notice.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1091 Terumo UK Ltd Product Listing with Alternatives

    An Excel file detailing the affected product codes for ICN 1091.

    Please to view this content.