Urgo Limited Gelling Fibre Dressings ELZ454 and ELZ407 (ICN 1163)

Important Customer Notice Temporary Supply Issues

Ref: 2020/1163 ICN Number: 1163


  • The supplier Urgo Limited has informed us of a temporary supply issue with its Gelling Fibre Dressings.
  • The two product codes affected are:
    ELZ454 – Gelling fibre dressing 2.5x40cm.
    ELZ407 – Gelling fibre dressing 5cm x 40cm.
  • The supply issue is due to manufacturing issues. A major upgrade to the production line resulted in unforeseen issues which has impacted production of the UrgoClean Rope.
  • Urgo Limited are confident that this supply issue will be resolved within six months.


  • Product code ELZ407 is currently unavailable to order.
  • Product code ELZ454 is currently available whilst stocks last, but once the stock has been depleted the code will be unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by June 2021.

Next Steps:   

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relations Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1163 Urgo Limited Product Listing with Alternatives

    An Excel file detailing the affected product codes for ICN 1163.

    Please to view this content.