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Accounts Receivable Project Support Officer – ARPSO01

Job Posted: 17 November 2023
Job Updated: 17 November 2023

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Job Title: Accounts Receivable (AR) Project Support Officer

Function: Finance

Location: Alfreton

Type: Permanent

Job Ref: 588

Salary: £32,045 with the potential to rise to £37,700 over 3 years

Closing Date: 1st December 2023


NHS Supply Chain are recruiting for an Accounts Receivable (AR) Project Support Officer


Working as part of the Financial Control and Transactional Services team, the Accounts Receivable (AR) Project Support Officer will lead on all AR project requirements, reporting into AR Manager.  Leads on the management of customer data, AR reporting and AR interface reconciliation. Whilst providing leadership to the team, the AR Project Support Officer will support the AR Manager and peers to ensure that the team delivers in all areas and delivers relevant reporting to drive business insight and decision making. This role requires a strong leader to streamline processes, drive continuous improvement and bring new procedures to the table.


What does an Accounts Receivable (AR) Project Support Officer do at NHS Supply Chain?



Acts as a functional expert to drive continuous improvement and provide guidance and advice to the team.

Leads on AR project requirements, Master Data and Reporting teams, providing direction and provides training and any development areas as required.

Develops and maintains internal/external stakeholder relationships.

Management of the processing and handling of large volumes of data

To continuously review processes and procedures and identify opportunities to improve controls and simplify services.

Provide insightful KPIs to monitor performance and inform business decisions. Ensuring the impact of changes in business activity on financial performance are understood.

Attends Business project meetings, providing assistance from an AR perspective.

Supervises Business and BAU projects managing and maintaining against AR Project plan.

Supervises AR internal/external reporting requirements.

Supervises AR Customer data and integrity of accounts.

Creates, reviews, and conducts AR UAT test scripts.

Manages GEMBA/work instruction requirements.

Monitors processes, procedures, and controls, to ensure transactions are recorded and collected in

Act as a functional expert to drive continuous improvement.


What skills, qualifications and qualities do I need to be successful?


Compliance Management

Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.

Data Collection and Analysis

Works without supervision and provides technical guidance when required on analysing data trends for use in reports to help guide decision making.

Planning and Organising

Works without supervision and provides technical guidance when required on planning, organising, prioritising and overseeing activities to efficiently meet business objectives.

Computer Skills

Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

Data Control

Works without supervision and provides technical guidance when required on acquiring, organizing, protecting and processing data to fulfil business objectives.

Policy and procedures

Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

Review and Reporting

Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.

Action Planning

Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.

Adaptive Mindset

Works with full competence to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance. Adapts existing tools and techniques to existing situation. Adapts to changing goals / objectives, Entrepreneurial spirit, focuses on simplicity when addressing the customer

Communication, Negotiation & Influencing

Negotiates without supervision and provides technical guidance when required on how to help the organisation by obtaining consensus between two or more internal or external parties who may have different interests.


Education & Experience


General Education

GCSE at C grade or level 6 or above in Maths and English or equivalent experience

General Experience

Previous experience of working in a high-volume finance department Accounts Receivable experience Good excel skills (pivot tables, VLOOKUP’s) Experience of working effectively within a team Previous experience of continuous improvement. Experience of project management

Managerial Experience

Previous experience of managing a medium sized team


How you’ll work


Hybrid working; a blend of home and office working 2/3 days in the office and 2/3 days at home.


In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive salary and benefits package, consisting of:


Performance led annual bonus scheme

27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days

Generous contributory pension scheme (up to 6% employee / 12% employer contributions of your base salary)

Access to Flexible Benefits Scheme – you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you

2 days paid Volunteering Leave

1 day paid Wellbeing Leave

Long Service Awards

Access to the Blue Light Card and NHS Discounts

Flexible working options

National Annual season ticket purchase scheme

Eye Care vouchers

Access to a free 24/7 Employee Assistance Programme


NHS Supply Chain, who are we?


We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.


We’re always listening to the people who use our products, so that we’re aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.


And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.


Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.


Vision: To make it easier for the NHS to put patients first


Purpose: Our role is to support the NHS to save lives and improve health



Be Authentic

Be Inclusive

Be Driven

Be Enterprising

Be The Difference


Other Information

SCCL is a not an NHS organisation, you will join on SCCL terms and conditions.

For more information on SCCL and the NHS Supply chain please visit:

For an informal discussion about the role in confidence please email us at


NHS Supply Chain is an equal opportunities employer

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

SCCL values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Our policies and procedures reflect our commitment to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

SCCL reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK.

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