Skip to main content

Change & Training Manager

Job Posted: 12 May 2023
Job Updated: 31 May 2023

Apply Now


Job Title: Change & Training Manager

Function: Strategy, Comms & Change

Location: Mobile – Flexibility required

Type: Permanent

Job Ref: 458

Salary: £43,520 rising in increments to £51,200 in year 3

Closing Date: Friday 30th June 2023


We have an exciting opportunity within NHS Supply Chain for a Change & Training Manager to join our new In-Hospital Services team. The Change & Training Manager is responsible for the creation and delivery of change and training toolkits that will enable the In-Hospital Services Team to meet its goals. This will require working closely with third-party technical solution partners, internal delivery teams, and our NHS partners, to define, deliver and continually improve training and change materials. The role requires the interpretation and assimilation of third-party training materials into a solution-agnostic training package that can rapidly enhance NHS Supply Chain’s internal capabilities through ‘train the trainer’, as well as directly support end user learning within hospitals themselves.


What does a Change & Training Manager do at NHS Supply Chain?


  • Creates and tests ‘best practice’ training strategies and materials with a focus on technical products and associated services
  • Delivers ‘train the trainer’ courses for both internal colleagues and third party/customer organisations
  • Works as a subject matter expert in the field of change management, developing and deploying best practice change management tools to delivery teams to manage diverse stakeholder groups through the change cycle
  • Produces change management plans that enable delivery of technical solutions into operational healthcare environments
  • Impact assesses change from a range of stakeholder perspectives with appropriate tools to successfully mitigate/manage change impacts
  • Proactively assesses and formalises training needs internally and externally to meet functional, organisational and customer objectives, aligned to corporate learning and development methodology
  • Manages a range of stakeholder groups to ensure a continual feedback loop is maintained on the quality, efficacy and outcomes of change and training material, continuously looking to improve all content
  • Conducts and support business readiness assessments, both internally and externally
  • Contributes to project scope definition/design and project risk/issue management at local and national programme levels
  • Contributes to internal and external communications to ensure consistency of messaging concerning In-Hospital Services and its training and change management capabilities.


What skills, qualifications and qualities do I need to be successful?


  • Bachelor’s Degree or Equivalent Level
  • General experience in the training and change management fields to advise and train others, successfully manage organisational change and change outcomes.
  • Communicates effectively
  • Ensures accountability
  • Plans and aligns
  • Manages complexity
  • Drives results
  • Balances stakeholder needs
  • Is adaptable to a range of shifting demands and environmental scenarios
  • Optimises work processes for efficiency and effectiveness
  • Drives engagement at all organisational levels
  • Is comfortable working across a complex stakeholder landscape to anticipate/overcome resistance to change.


How you’ll work


This role will be mobile, you will be working from home, and travel to the Trusts. Flexibility will be required to work around our NHS customers’ availability and clinical priorities.


In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive

the salary and benefits package, consisting of:


  • Performance led annual bonus scheme
  • 27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days
  • Generous contributory pension scheme (up to 12% of your salary)
  • Flexible benefits scheme – you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you
  • 3 days paid Volunteering Leave
  • Access to the Blue Light Card and NHS Discounts
  • Flexible working options
  • National Annual season ticket purchase scheme
  • Eye Care vouchers
  • Employee Assistance Programme


NHS Supply Chain, who are we?


We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.


We’re always listening to the people who use our products, so that we’re aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.


And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.


Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.


Vision: To make it easier for the NHS to put patients first


Purpose: Our role is to support the NHS to save lives and improve health



  • Be Authentic
  • Be Inclusive
  • Be Driven
  • Be Enterprising
  • Be The Difference


Other Information

  • SCCL is a not an NHS organisation, you will join on SCCL terms and conditions.
  • For more information on SCCL and the NHS Supply chain please visit:

   NHS Supply Chain is an equal opportunities employer

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

SCCL values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Our policies and procedures reflect our commitment to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

SCCL reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK.

Apply Now