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Quality Assurance Manager

Job Posted: 11 July 2024
Job Updated: 11 July 2024

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Job Title                     QA Manager – IT

Function:                   Data & Technology

Location:                    Nottingham/Hybrid

Contract type:           Permanent

Salary:                        £57,942 with potential to rise to £68,167 over 3 years

Closing Date:            Thursday 25th July 2024

NHS Supply Chain currently has an opportunity for a QA Manager – IT to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

We are seeking a strategic and experienced QA Manager – IT who will be responsible for managing the quality assurance processes and team across our IT Domains (Cyber Security, Modern Workplace, Front Office, Infrastructure).

You will work with a QA team to ensure that all products and services meet or exceed the customer’s expectations. You will also be responsible for developing and implementing quality assurance procedures, processes, and metrics, and ensuring they are followed throughout the organisation.

To be successful in the role you should have a balance of technical, soft, and management skills to lead a team and ensure that software, products, and services meet high-quality standards.

Every day you will … 

  • Manage and lead the QA team to ensure that all products, services, and systems meet or exceed customer expectations and industry standards.
  • Develop, implement, and maintain quality assurance procedures, processes, and metrics across the organisation.
  • Conduct regular quality assurance audits to ensure compliance with established procedures, processes, and metrics.
  • Collaborate with cross-functional teams to ensure that quality is built into all processes, services, and products.
  • Train and develop the QA team on quality assurance processes and procedures.
  • Monitor and analyse quality trends and data to identify areas of improvement and implement corrective action plans.
  • Manage and maintain the organization’s ISO and regulatory certifications.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

  • Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
  • We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
  • 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
  • We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
  • A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
  • Generous pension scheme (with us contributing 12% when you contribute 6%)
  • Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
  • 2 days of paid volunteering leave allowing you to give back to your community. 
  • Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

  • A degree or equivalent experience in information technology or related field.
  • 5+ years of experience in quality assurance management.
  • Experience in implementing and maintaining recognised standards and regulatory certifications.
  • Strong knowledge of quality assurance methodologies, tools, and techniques.
  • Excellent leadership, communication, and management skills.
  • Ability to work independently and make decisions with minimal guidance.
  • Strong problem-solving and analytical skills.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at who will be happy to help you with alternative ways to apply.

We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

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