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Senior Resilience Manager

Job Posted: 22 November 2022
Job Updated: 25 November 2022

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Job Title: Senior Resilience Manager 

Function: Supply Chain

Location: Nottingham City Centre (with hybrid working from home options)

Type: Permanent (full time)

Salary: £48,000 – £64,000 (per annum)

Closing Date: 9 December 2022

NHS Supply Chain are recruiting a Senior Resilience Manager (Centre of Excellence Focus).

The Senior Resilience Manager is responsible for the development, implementation, management, and improvement of Resilience processes as we develop and embed the new Resilience function. This includes identifying strategic imperatives aligned to the organisation’s business objectives and embedding the overall resilience framework within which cross-functional teams will respond to complex and challenging supply chain disruption incidents. 

You will be responsible for development and management of an incident response process, which will involve leading cross functional teams formed of senior internal and external stakeholders to ensure a coordinated approach to supply chain disruption in line with process.

You will be responsible for leading key improvement projects across the resilience value stream, including but not limited to:

  • Customer
  • Procurement 
  • Logistics and Inventory
  • Supplier Management 

In a nutshell you will develop the capability of NHSSC to become proactive when anticipating supply chain disruption and driving the maturity of the resilience function.

You will manage external relationships with Customers, NHS England (NHSE) and Department of Health and Social Care and will seek to ensure that supply disruptions are prevented where possible and, when not possible to prevent, that they are responded to swiftly and effectively in a way that minimises impact on customers. 

What does a Senior Resilience Manager do at NHS Supply Chain?

  • Acts as the resilience lead across the NHSSC resilience value stream
  • Brings resilience best practice and thought leadership to NHSSC, promotes the value of the resilience function and raises the profile of resilience across the business.
  • Drives procurement and supplier management teams to ensure suppliers are managed effectively and are supporting NHSSC resilience requirements 
  • Works alongside inventory colleagues to identify stock position of disrupted lines, bringing in clinical support to ensure alternatives are fit for purpose and analyses the potential for disruption across one product to impact demand and therefore stock of other products. Develops a holistic view of the inventory position and uses this to inform decision making in relation to each disruption.
  • Reviews category and sourcing strategies to ensure alignment with resilience principles, accurate risk ratings and ensures appropriate mitigation plans are in place when risks are accepted. 
  • Pro-actively identifies opportunities for strategic improvement projects. Scopes, plans and leads agreed projects to completion, with a view to improving our organisational capacity for preventing and managing supply chain disruption. 
  • Ensures good governance across the resilience function.  
  • Continuously scans the environment for risk factors that may impact NHSSC resilience and works proactively to ascertain impact and take steps to prevent issues arising. 
  • Supports and deputises for the Head of Resilience when required in chairing and attending high level meetings with senior external stakeholders.

What skills, qualifications and qualities do I need to be successful?

  • Evidence of working in a complex supply chain environment 
  • Experience managing internal and external stakeholders at a senior level
  • Knowledge of and experience in managing and mitigating risks
  • An in-depth knowledge of the supply chain management discipline and resilience principles
  • Ability to deliver complex information to a range of audiences and internal and external stakeholders (strong presentation and facilitation skills)
  • Evidence of innovative solutions and systems for complex situations delivered in a complex, rapidly changing environment
  • Willingness to travel to different sites across England and devolved nations as required
  • Out of hours required from time to time and as required e.g., for business continuity incidents or meetings
  • Extensive knowledge of governance and regulatory compliance and a track record of translating legislation and regulations into flexible operational practice to drive improvements
  • CIPS / CILT qualification and membership of CIPS and/or CILT qualification, or equivalent, or willing to gain qualification

Other Information

  • SCCL is a not an NHS organisation, you will join on SCCL terms and conditions. 
  • For more information on SCCL and the NHS Supply chain please visit: 
  • If you would like a confidential chat about this role, then please do not hesitate to email to arrange a call with the Hiring Manager 
  • A full Role Profile and Person Specification is available by emailing the above email

NHS Supply Chain is an equal opportunities employer

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

SCCL values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Our policies and procedures reflect our commitment to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

SCCL reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK.

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