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Job Posted: 16 November 2023
Job Updated: 17 November 2023

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Job Title: Supplier Relationship Management Lead

Function: Supplier Relationship Management/Commercial

Location: Any NHS Supply Chain location will be considered (Nottingham, Alfreton, Chester, Sheffield, and Leeds).

Type: Fixed Term Contract for 18 Months 


SCCL Grade: Hay Grade 18

Salary: £59,925 with potential to rise to £70,500 over 3 years

Closing Date: Friday 1st December 2023


NHS Supply Chain are recruiting for a Supplier Relationship Management Lead to join the SRM team.


As SRM Lead you will lead a team of focused Supplier Managers responsible for the creation, ownership, and lead on joint business planning with their portfolio of Strategic, Preferred and Key suppliers via Relationship Management Plans (including supplier engagement strategies) ensuring adequate capability and capacity is available.


You will provide training and upskilling on SRM principles and practice to ensure a standardised approach is maintained across the team and the wider business.




Take overall responsibility for designing, developing, and delivering the organization’s supplier management framework.

Develop tactical plans for optimizing resources and assets being managed within a given area or department.

Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered.

Communicate the actions needed to implement the function’s strategy and business plan within the team; explain the relationship to the broader organization’s mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.

Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.

Deliver a budget for an area of the organization or conduct complex analyses on budget progress in other areas of the organization.

Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.

Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.

Work with category teams to implement standardised and structured engagement strategies for Transactional suppliers.

Continue to develop the toolkit and templates required to make a more efficient, standard and effective supplier management programme.


What skills, qualifications and qualities do I need to be successful?


Master’s Degree or Equivalent Level

Demonstrable experience in Supplier Relationship Management at a senior level.

Experience of planning, managing, and organising resources within short / medium timescales within the overall policy framework.

Project Management Uses comprehensive knowledge and skills to work independently while guiding and training others on managing projects and/or programs within desired cost, time and quality parameters.

Planning and Organising Uses expertise to act as organizational authority on planning, organising, prioritising, and overseeing activities to efficiently meet business objectives.

Procurement Process Management – Uses comprehensive knowledge and skills to act independently while guiding and training others on managing the entire procurement process from start to finish.


How you’ll work


Hybrid working; a blend of home and office working 2/3 days in the office and 2/3 days at home.


In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive salary and benefits package, consisting of:



Performance led annual bonus scheme.

Car Allowance

27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days.

Generous contributory pension scheme (up to 6% employee / 12% employer contributions of your base salary)

Access to Flexible Benefits Scheme – you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you.

2 days paid Volunteering Leave

1 day paid Wellbeing Leave

Long Service Awards

Access to the Blue Light Card and NHS Discounts

Flexible working options

National Annual season ticket purchase scheme

Eye Care vouchers

Access to a free 24/7 Employee Assistance Programme


NHS Supply Chain, who are we?


We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.


We’re always listening to the people who use our products, so that we’re aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.


And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.


Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.


Vision: To make it easier for the NHS to put patients first


Purpose: Our role is to support the NHS to save lives and improve health



Be Authentic

Be Inclusive

Be Driven

Be Enterprising

Be The Difference


Other Information

SCCL is a not an NHS organisation, you will join on SCCL terms and conditions.

For more information on SCCL and the NHS Supply chain please visit:

For an informal discussion about the role in confidence please email us at


NHS Supply Chain is an equal opportunity employer

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