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Stakeholder Relationship Manager

Job Posted: 8 January 2024
Job Updated: 3 April 2024

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Job Title: Stakeholder Relationship Manager

Function: Strategy, Marketing & Communications

Location: Nottingham – Hybrid Working

Type: Permanent

Salary: £51,340 with a potential to rise to £60,400 over 3 years.

Closing Date: 19 April 2024



We have an exciting opportunity within NHS Supply Chain for a Stakeholder Relationship Manager to join our team. 


What does a Stakeholder Manager do at NHS Supply Chain?


The Stakeholder Relationship Manager will focus largely on engagement with the clinical audience, the role however, will also encompass broader responsibilities. They will contribute to developing the stakeholder strategy and creating stakeholder engagement plans across the organisation. They will ensure that our value proposition is understood, and our key business narrative and focus messages are tailored to resonate with clinical stakeholder audiences and are equally understood internally. This includes:


Being the leading source of knowledge on the clinical stakeholder audience, being continually curious about the relevant landscape: To include understanding key policy changes, following professional media read by this audience, understanding the issues this audience are facing and the politics of this group.


Creating and implementing the actions of a clinical stakeholder map, in collaboration with other areas of the organisation. Ensuring horizon planning of where our stakeholders/audiences currently map, to the desired state, and the plan of how we are going to get there. Creating an individual plan for each of our stakeholder groups.


Developing and maintaining a network of stakeholder contacts who work in collaboration with us to address key issues and challenges, helping influence their organisations to showcase the value we add to their organisation. Sharing key messages to the relevant audiences.


Collaborating and influencing the Executive and Senior Leadership Teams on messaging and corporate positioning on their area of expertise. Attending meetings within these areas to ensure they are aware of any activities aligned to their stakeholder audience and feeds into the overarching plan.


Conducting research using primary data sources and select information needed for the analysis of key themes and trends. Feed into the central stakeholder data base so different directorates are aware of the relationships that the stakeholder team holds.


Working cross functionally across the business, ensuring there is good engagement with relevant subject matter experts and strong collaboration and co-ordination with other functions, particularly within the communications field.


Advising the organisation at the highest level on what topics they should be talking about to the clinical audience at events and conferences. Creating detailed proposals on who should attend events as either key speakers or attendees. Being responsible for guiding the organisation on which events we should attend/sponsor and why.


Defining and tailoring materials to support conference messaging by using a variety of channels such as podcasts, articles, videos etc. Ensuring that all messaging showcases the organisations corporate priorities to the relevant stakeholders and is on brand.


Providing advice and support to the rest of the business ensuring they are able to get the most out of effective stakeholder relationship management.


Managing corporate partnerships with relevant stakeholder bodies, ensuring effective contract management and good return on investment aligned to business priorities.


Management of a budget related to activities undertaken with specific stakeholder audiences, including accurate record keeping and reporting.



What skills, qualifications and qualities do I need to be successful?


Knowledge of the UK healthcare landscape

Experience in dealing with a variety of professional bodies and senior level stakeholders

Experience of running and developing boards / professional groups

Experience of budget setting & management

Experience of developing a comms plan and influencing strategy

Batchelors Degree or equivalent experience


How you’ll work:


We operate a hybrid working approach; a blend of home and office working 2/3 days in the office and 2/3 days at home.


In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive salary and benefits package, consisting of:


Performance led annual bonus scheme

27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days

Generous contributory pension scheme (up to 12% of your salary)

Flexible benefits scheme – you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you

3 days paid Volunteering Leave

Access to the Blue Light Card and NHS Discounts

Flexible working options

National Annual season ticket purchase scheme

Eye Care vouchers

Employee Assistance Programme[RB1] 


NHS Supply Chain, who are we?

We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.


We’re always listening to the people who use our products, so that we’re aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.


And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.


Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.


Vision: To make it easier for the NHS to put patients first


Purpose: Our role is to support the NHS to save lives and improve health



Be Authentic

Be Inclusive

Be Driven

Be Enterprising

Be The Difference



Other Information

SCCL is a not an NHS organisation, you will join on SCCL terms and conditions.

For more information on SCCL and the NHS Supply chain please visit:

NHS Supply Chain is an equal opportunities employer


SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

SCCL values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Our policies and procedures reflect our commitment to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

SCCL reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK.

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