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Supplier Manager – SRM/SM04

Job Posted: 15 March 2024
Job Updated: 15 March 2024

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Job Title: Supplier Manager

Function: Commercial – Supplier Relationship Management

Location: Nottingham, Equinox House, NG2 4LA (Hybrid Working)

Type: Permanent

SCCL Grade: Hay Grade 16

Salary: Salary: £43,520 rising in increments to £51,200 in year 3

Closing Date: 29th March 2024


We have an exciting opportunity within NHS Supply Chain for a Supplier Manager to join the NHSSC Supplier Relationship Management team.


What does a Supplier Manager do at NHS Supply Chain?


      ·  Build strong and collaborative relationships with strategic, preferred & key suppliers ensuring adequate capability and capacity is available and formulate a relationship management plan.
· Creation, ownership, and lead on joint business planning with S/P/K suppliers via Relationship Management Plans (including supplier engagement strategies)
· Routinely monitor relevant information sources for supplier insight at an appropriate frequency to stay abreast of the supplier’s business position whilst applying structured research to understand supplier and competitor strengths and weaknesses to use as leverage in the management of a given supplier.
· Proactively review the supplier contract at regular intervals to validate that a sound commercial agreement is in place detailing clear specifications, agreed performance criteria, review and feedback mechanisms, audit rights, dispute resolution, continuous improvement, remediation, and termination – working with the Commercial function as appropriate
·   Introduce opportunities for value and Innovation to NHS Supply Chain and our customers
·    Implement supplier improvement strategies that support the business needs
·  Enhance supplier relationships by developing and continually improving upon post-award supplier performance and processes
·   Drive supplier scorecards and ongoing supplier performance improvement working with supply base
·  Promote and monitors the implementation of an integrated supply chain involving key supply chain stakeholders at all levels of the system
·   Offer input regarding negotiation processes and related tools
·   Support the development of supplier strategies, bid packages, and contracts
·   Actively engage in supplier development activity led or supported by NHS full alignment with CAPA and innovation roles
·   Key support and stakeholder in determining SRM tools/systems/platforms for future adoption including SRM web page format and updates
· Offers input to corporate comms on supplier communication forums and content


What skills, qualifications and qualities do I need to be successful?

Bachelor’s degree required or equivalent experience.

Professional qualification within procurement or supplier management disciplines or studying towards qualification.

Expertise with problem-solving tools and their deployment

Demonstrable technical related work experience in procurement /supply chain,

Experience of managing contract performance and collaboration across complex supplier relationships

Introduction of Supplier Performance Management capability across the product / services range to ensure effective delivery of business requirement.

Successfully established and managed a Supplier Relationship Management Plan/Joint Business plan with relevant suppliers within an SRM programme

Demonstrable ability to communicate clearly and concisely both orally and in writing, and lead presentations, training courses, and effective meetings.

Strong knowledge of MS Office applications.

Excellent communication, facilitation and coaching skills – ideal for driving group discussions, idea generation and problem solving and consensus forming activities.

Capacity to drive change whilst continuing to deliver business, team and personal objectives.

Experience of developing and obtaining buy-in for SRM strategies and Supplier categorisation with key stakeholders.

Commercially astute, with the knowledge of how to use Supplier Relationship Management to unlock value for the business.

High levels of energy to succeed with a strong, positive sense of purpose and commitment to excellence.

Ability to work both independently and as part of a team across all levels within the business

Flexibility to travel regularly as required.


How you’ll work


Hybrid working; a blend of home and office working 2/3 days in the office and 2/3 days at home.


In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive salary and benefits package, consisting of:


Performance led annual bonus scheme

27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days

Generous contributory pension scheme (up to 6% employee / 12% employer contributions of your base salary)

Access to Flexible Benefits Scheme – you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you

2 days paid Volunteering Leave

1 day paid Wellbeing Leave

Long Service Awards

Access to the Blue Light Card and NHS Discounts

Flexible working options

National Annual season ticket purchase scheme

Eye Care vouchers

Access to a free 24/7 Employee Assistance Programme


NHS Supply Chain, who are we?


We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.


We’re always listening to the people who use our products, so that we’re aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.


And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.


Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.


Vision: To make it easier for the NHS to put patients first


Purpose: Our role is to support the NHS to save lives and improve health



Be Authentic

Be Inclusive

Be Driven

Be Enterprising

Be The Difference


Other Information

SCCL is a not an NHS organisation, you will join on SCCL terms and conditions.

For more information on SCCL and the NHS Supply chain please visit:

For an informal discussion about the role in confidence please email us at


NHS Supply Chain is an equal opportunities employer

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

SCCL values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Our policies and procedures reflect our commitment to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

SCCL reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK.

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