Office Solutions is First Tower Awarded Fourth Year Extension

21 December 2020

NHS Supply Chain: Office Solutions (Tower 9) was the first tower to ‘go live’ as part of the new NHS Supply Chain operating model.

In October 2017, Crown Commercial Service (CCS) was awarded a three-year contract to manage Tower 9. The original contract was for a three-year period with the option to apply for a first extension period of 12 months, taking the tower into its fourth year of operation.

CCS is an executive agency, sponsored by the Cabinet Office, which brings together policy, advice, and direct buying, providing commercial services to the public sector and saving money for the taxpayer.

Following on from a recent submission for ‘First Extension Prior Report’ and the subsequent evaluation undertaken by Supply Chain Coordination Limited (SCCL), SCCL confirms that CCS has been awarded a fourth-year extension until October 2021.

CCS is delighted to have been given the opportunity to realise the benefits of the work that has been undertaken during the last three years, whilst striving to achieve more in the future.

The five areas within the category will remain as:

  • Office Supplies
  • Office Furniture
  • Batteries and Torches
  • Patient ID Wristbands
  • NHS Printed Stationery.

There are currently over 13,000 products available within the category, which are under constant review.

While remaining focused on delivery, during the coming year, the Tower 9 team will work towards planning and innovating two key framework areas that are due for renewal – Office Supplies and Office Furniture. Both areas have been impacted by coronavirus and will evolve accordingly. Analysis is underway to determine if this impact will be long term, but antimicrobial furniture and screens are currently trending, along with technology products to support those staff continuing to work at home and are therefore consuming less traditional stationery products.

The intention for the new frameworks is to increase choice and value while remaining compliant and sustainable.

CCS is happy to continue to support NHS Supply Chain to deliver solutions and savings to the NHS for another year.  We aim to provide further choice, sustainable and value for money options within the Office Solutions category.

Richard Denney, Corporate Pillar Director, Crown Commercial Service

Shape the future

Now is a critical time for customers to be involved with, influence and co-design future category scope, to drive growth and savings opportunities while ensuring customer requirements are met. Sustainable options will be prioritised in all of the product areas.

Additional new areas of innovation under consideration to enhance the category offering include:

  • Managed Print Services
  • Hybrid Mail
  • Document Storage
  • Children’s/Outdoor Furniture.

The new Batteries and Torches framework is also due to go live in April 2021.  This framework has recently expanded to include associated facilities management consumables, such as light bulbs, tools and additional medical batteries.

We are proud that CCS, our first tower to ‘go live’ has received its fourth year extension. We look forward to working closely with them over the coming 12 months, with the launch of new frameworks and continuing to deliver savings back into the NHS.

Chris Holmes, Director of Supply Chain, NHS Supply Chain

Please contact if you would be willing to contribute to the development of the above category procurement strategies or require any further information.