System Maintenance: Website ‘Outage’ Possible in January

28 November 2019

We’re updating our website server from 7pm onwards during an evening early in the New Year (exact date to be advised)*. This essential maintenance window could run until 9pm on the same evening.

What we are doing:

  • Essential maintenance to update the ‘Firewall’ for https://www.supplychain.nhs.uk (our information website).

What the impact could be:

  • Intermittent service or ‘website down’ for up to 20 minutes at a time during the timeframe shown.
  • Slower response times than usual.
  • Some parts of the website pages not displaying.
  • Some parts of https://my.supplychain.nhs.uk/catalogue (the online catalogue).

After the maintenance window is complete, service is expected to return to normal. When the work is complete, we will update this page to show a ‘maintenance completed’ message.

*Please note: we were originally advised that this change would be made in November 2019, but the change was delayed.