System Maintenance: Website ‘Outage’ Possible in January

28 November 2019

We’re updating our website server from 7pm onwards during an evening early in the New Year (exact date to be advised)*. This essential maintenance window could run until 9pm on the same evening.

What we are doing:

  • Essential maintenance to update the ‘Firewall’ for (our information website).

What the impact could be:

  • Intermittent service or ‘website down’ for up to 20 minutes at a time during the timeframe shown.
  • Slower response times than usual.
  • Some parts of the website pages not displaying.
  • Some parts of (the online catalogue).

After the maintenance window is complete, service is expected to return to normal. When the work is complete, we will update this page to show a ‘maintenance completed’ message.

*Please note: we were originally advised that this change would be made in November 2019, but the change was delayed.