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We’re Upgrading Our Website Servers

12 June 2021

The IP address change, server upgrade and our maintenance window for today is now complete.

Previous Update – 9 June 2021

We have now scheduled this upgrade for Saturday 12 June 2021 and impact for customers is expected to be low.

All activity is planned to be completed by 5pm on Saturday, so that most customers visiting our website after this time will not notice any difference.

No changes are planned to other operational systems this weekend. Please see the original update on this page for further information and contact details if you need them.

Previous Update – 28 May 2021

As part of our commitment to provide you with a reliable and resilient website at we will be upgrading the servers over the coming weeks.

Due to these upgrades, our IP address (Internet Protocol) will be changing.

What you need to do

Ask your IT Department to add the following IP addresses to your organisation’s network access list:

If you experience any difficulties connecting to our website please contact our IT Helpdesk:

Client Services Helpdesk