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Annual Customer Satisfaction Survey 2017

Tuesday 28 November 2017

Total raised:


Our Annual Satisfaction Survey has now closed for this year. Thank you to those who took part.

The survey is a joint collaboration between the NHS Business Services Authority and NHS Supply Chain. To ensure the results are kept totally impartial and anonymous, we commissioned independent research agency DJS Research to carry this work out on our behalf. They will compile the overall results, ensuring customer feedback is completely confidential in line with the code of conduct of the Market Research Society. The results of this survey help shape and enhance our service, to better meet customer needs and bring even more value to your organisation.

For each completed survey we will donate £1 to Rainbows Hospice as a token of our appreciation. Last year we raised over £1,100 for Macmillan Cancer Support and it is great to see we have been able to beat that amount this year. Thank you to everyone who took part in this year's survey and the huge difference your participation we will make to the children and young adults Rainbows Hospice care for.

Useful resources


"You Said, We Did" (PDF)

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