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We are rolling out changes to our delivery labels and documentation

Monday 2 October 2017

To support the Department of Health’s Scan4Safety initiative, and as part of the next phase of our compliance journey to enable our customers and suppliers to be able to trade using global coding standards (GS1), we are making some modifications to our delivery labels and documentation.

These changes will enable us to display Global Trade Identification Number (GTIN) and Global Location Number (GLN) information (where appropriate) when delivering your order.

Please note:

  • GTIN codes will only be visible where we have the data from our suppliers
  • GLN codes will only be visible against your requisition points where these have been provided.

The amended labels and documentation are being rolled out from October in a phased approach depending on your serving depot within our warehouse network.

When will these changes affect me?

All regional distribution centres except Rugby

If your orders are served by either Normanton, Runcorn, Bury St Edmonds, Alfreton, Bridgwater or Maidstone regional distribution centres then you will start to see these changes from the first week of October. To view examples of the new labels and documentation click on the links below.

Delivery label

Delivery note You may also notice the addition of [TP] after some requisition numbers on your delivery note. This means one or more products in your order needs to be temperature controlled.

Price advice note

Rugby regional distribution centre

If you are served by our Rugby regional distribution centre then your delivery labels and documentation will change from w/c 16 October. For further detail about the changes and to view examples click on the links below.

Delivery labels

Despatch note

Further information

Should you have any queries regarding these changes, please contact your customer service advisor.

Delivering value to the NHS