Skip to main content

Website and Systems

Customer Checklist For Ease Of Ordering

3 January 2024

Our top tips to ensure your orders can be as smooth as possible.

Find out more

Improvements to Online Catalogue and Ordering

12 June 2023

Key changes made to your Online Catalogue recently - please read this brief update for more information.

Find out more

How You Can Stay Informed of Price Changes

30 May 2023

Learn more about the ways you can stay abreast of pending and actual price changes to products we supply.

Find out more

Ongoing Improvements for ICNs

16 March 2023

We are responding to your feedback and improving notices about supply issues and safety alerts.

Find out more

Decommission eDC and eDC Gold Windows Mobile Devices

13 December 2022

The Windows Mobile Devices have reached the end of their development and are no longer supported by Microsoft.

Find out more

Core Technology Refresh Order Management Technology eDirect Release

9 November 2022

The latest update on delivering a new order management system across our network.

Find out more

eDirect Back Order Line Amendment Project Brief

11 October 2022

An update and timescales on the eDirect Back Order Line Amendment Project

Find out more

Tracking Your eDirect Deliveries

1 September 2022

Responding to customer feedback about greater order visibility, we’ve introduced eDirect delivery tracking.

Find out more

An Efficient and Sustainable eBilling Solution

5 July 2022

We have made further enhancements to our eBilling system to enable more customers to receive their invoices electronically.

Find out more

New Ordering District Codes for ICBs

5 July 2022

Supporting the transition of Clinical Commissioning Groups into Integrated Care Systems from 1 July 2022.

Find out more

Tips for searching for stationery items on the online catalogue

10 June 2022

We have listened to your feedback and understand pain points when searching for stationery read our hits and tips here.

Find out more

Withdrawal Of Support For Internet Explorer

26 May 2022

Microsoft Internet Explorer is now end of life in the Microsoft Lifecycle Policy, which means that support is gradually being withdrawn.

Find out more

Improving Our Website User Experience

8 April 2022

Keeping you informed about changes to our website's overall design.

Find out more

Access Additional Content With a Website Login

2 March 2022

Find out the benefits of having a website account and how to apply for one.

Find out more

Product Suspension Reasons

28 January 2022

Following customer feedback we have streamlined our product suspension reasons and made them more transparent.

Find out more