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Website and Systems

Improvements to Online Catalogue and Ordering

12 June 2023

Key changes made to your Online Catalogue recently - please read this brief update for more information.

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How You Can Stay Informed of Price Changes

30 May 2023

Learn more about the ways you can stay abreast of pending and actual price changes to products we supply.

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Ongoing Improvements for ICNs

16 March 2023

We are responding to your feedback and improving notices about supply issues and safety alerts.

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Decommission eDC and eDC Gold Windows Mobile Devices

13 December 2022

The Windows Mobile Devices have reached the end of their development and are no longer supported by Microsoft.

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Search: How to Search

8 December 2022

Watch a 35 second video to learn how to search for both information (Website) and products (Online Catalogue).

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Core Technology Refresh Order Management Technology eDirect Release

9 November 2022

The latest update on delivering a new order management system across our network.

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eDirect Back Order Line Amendment Project Brief

11 October 2022

An update and timescales on the eDirect Back Order Line Amendment Project

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Tracking Your eDirect Deliveries

1 September 2022

Responding to customer feedback about greater order visibility, we’ve introduced eDirect delivery tracking.

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Customer Checklist For Ease Of Ordering

18 July 2022

Our top tips to ensure your orders can be as smooth as possible.

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An Efficient and Sustainable eBilling Solution

5 July 2022

We have made further enhancements to our eBilling system to enable more customers to receive their invoices electronically.

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New Ordering District Codes for ICBs

5 July 2022

Supporting the transition of Clinical Commissioning Groups into Integrated Care Systems from 1 July 2022.

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Tips for searching for stationery items on the online catalogue

10 June 2022

We have listened to your feedback and understand pain points when searching for stationery read our hits and tips here.

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Withdrawal Of Support For Internet Explorer

26 May 2022

Microsoft Internet Explorer is now end of life in the Microsoft Lifecycle Policy, which means that support is gradually being withdrawn.

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Improving Our Website User Experience

8 April 2022

Keeping you informed about changes to our website's overall design.

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Access Additional Content With a Website Login

2 March 2022

Find out the benefits of having a website account and how to apply for one.

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