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Website and Systems

Decommission of the eDC and eDC Gold Windows Mobile Devices

13 December 2022

The Windows Mobile Devices have reached the end of their development and are no longer supported by Microsoft.

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An Update on Using Search

8 December 2022

Watch a 35 second video to learn how to search for both information (Website) and products (Online Catalogue).

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Continuing ICN Improvements: Now Even More Visibility

17 November 2022

We are responding to your feedback and improving notices about supply issues and safety alerts.

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Update on Core Technology Refresh Order Management Technology

9 November 2022

The latest update on delivering a new order management system across our network.

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Improvements to Your Online Catalogue and Ordering Experience

28 October 2022

Key changes made to your Online Catalogue recently - please read this brief update for more information.

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eDirect Back Order Line Amendment Project Brief

11 October 2022

An update and timescales on the eDirect Back Order Line Amendment Project

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Tracking Your eDirect Orders

1 September 2022

Responding to customer feedback about greater order visibility, we’ve introduced eDirect delivery tracking.

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Customer Checklist For Ease Of Ordering

18 July 2022

Our top tips to ensure your orders can be as smooth as possible.

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Providing a More Efficient and Sustainable eBilling Solution to More Customers 

5 July 2022

We have made further enhancements to our eBilling system to enable more customers to receive their invoices electronically.

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New Ordering District Codes for ICBs from 1 July 2022

5 July 2022

Supporting the transition of Clinical Commissioning Groups into Integrated Care Systems from 1 July 2022.

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