Skip to main content

Website and Systems

Continuing ICN Improvements: Now Even More Visibility

17 November 2022

We are responding to your feedback and improving notices about temporary supply issues and safety alerts.

Find out more

Update on Core Technology Refresh Order Management Technology

9 November 2022

The latest update on delivering a new order management system across our network.

Find out more

Improvements to Your Online Catalogue and Ordering Experience

28 October 2022

Key changes made to your Online Catalogue recently - please read this brief update for more information.

Find out more

eDirect Back Order Line Amendment Project Brief

11 October 2022

An update and timescales on the eDirect Back Order Line Amendment Project

Find out more

Tracking Your eDirect Orders

1 September 2022

Responding to customer feedback about greater order visibility, we’ve introduced eDirect delivery tracking.

Find out more

Customer Checklist For Ease Of Ordering

18 July 2022

Our top tips to ensure your orders can be as smooth as possible.

Find out more

Providing a More Efficient and Sustainable eBilling Solution to More Customers 

5 July 2022

We have made further enhancements to our eBilling system to enable more customers to receive their invoices electronically.

Find out more

New Ordering District Codes for ICBs from 1 July 2022

5 July 2022

Supporting the transition of Clinical Commissioning Groups into Integrated Care Systems from 1 July 2022.

Find out more

Tips for Searching for Stationery Items on the Online Catalogue

10 June 2022

We have listened to your feedback and understand pain points when searching for stationery read our hits and tips here.

Find out more

Withdrawal of Support for Internet Explorer

26 May 2022

Microsoft Internet Explorer is now end of life in the Microsoft Lifecycle Policy, which means that support is gradually being withdrawn.

Find out more