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Software updates for all handheld eDC devices

rolling out eDC Gold

As part of our continuous service improvement we will be updating the software currently installed on all eDC handheld (PDA) devices.

Wednesday 24 February 2016

As part of our continuous service improvement we will be updating the software currently installed on all eDC handheld (PDA) devices. This includes both standard eDC and eDC Gold customers.

Why are we doing this?

There are a number of different PDAs in use within trusts, with different versions of the eDC application installed. Having multiple versions to support and manage decreases the level of service we can offer, slowing our response to make improvements. Once customers are using the same version of software, we can respond more quickly, working to resolve any issues efficiently, to minimise disruption to your ordering schedules.

When are we doing this?

The updates will be implemented in two phases.

  1. 14 March 2016 – eDC Gold customers only - Manual updates underway no action required.
    4 April 2016 – Standard eDC customers - It is vitally important to choose the appropriate guidance notes below depending on your PDA device.

How does this affect me?

  • You will need to update your handheld software to the newer enhanced eDC and eDC Gold versions
  • New standard login process as part of the upgrade
  • Updates will take no more than 10 minutes.

Support

If you have any questions, please contact our helpdesk on cshelpdesk@supplychain.nhs.uk or call 0845 680 4357. The helpdesk will be focusing on issues relating to the upgrade for the week immediately after it is released.


Guidance Notes

MC5590 Customer
guidance notes

MC5590 PDA

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MC55A0 & MC5590 Customer
guidance notes

MC55A0 and MC5590 Icon Based PDA

Download blue arrow

MC70 & MC7094 Customer
guidance notes

MC70 and MC7094 PDA

Download blue arrow


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