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Website and system news

Service Disruption

Wednesday 24 May 2017

Service Disruption

12:00h

RESOLVED: The eCommerce systems issues on our website have now been resolved and all of our applications are available to use. We thank you for your patience. If you have any further queries or require support, please contact your usual customer service advisor.

11:00h

Teams are continuing work to restore service as quickly as possible.

10:00h

Please be aware that the eCommerce systems on our website are temporarily unavailable. This is due to an unforeseen issue.

We are working to get our services back online as quickly as possible and we will provide hourly updates until normal services resume.

What should I do?

If you have an emergency order, please contact your usual customer service advisor. click here for a link to contact numbers.

If your order is not an emergency, please try again in an hour.

We would like to apologise for any inconvenience and thank you for your co-operation.

Delivering value to the NHS