Important Customer Notices

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These notices will keep you informed of current temporary supply issues, discontinued products, Field Safety Notices, Medical Device Alerts and more.

The ICNs below are listed with most recent first.

ScopeFlow Water Bottle Tubing Product Withdrawal from Market (ICN 1211)

Ref: 2021/1211 - 25 February 2021

Important Customer Notice: Recall

Partners for Endoscopy (PFE Medical) has issued an urgent Field Safety Notice to recall all Non-Pure Scope Flow semi disposable water bottle adaptors that do not have a built-in filter.

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Aquacel Extra Hydrocolloid Gelling Fibre Dressing FSCA 2020-002 (ICN 1208)

Ref: 2021/1208 - 22 February 2021

Important Customer Notice: Field Safety Notice

Convatec has issued an urgent Field Safety Notice affecting one lot number of the Aquacel Extra Hydrocolloid Sterile Dressing.

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Richardson Healthcare Ltd Latex Free Pack EJA046 and EJA047 (ICN 1155)

Ref: 2020/1155 - 22 February 2021

Important Customer Notice: Update

The supply issue is anticipated to be resolved by 1 May 2021.

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Suspended Products (ICN 1046)

Ref: 2020/1046 - 19 February 2021

Important Customer Notice: Update

A total of nine product codes are suspended and unavailable to order.

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Ansell Healthcare Surgeons Gloves (ICN 1209)

Ref: 2021/1209 - 18 February 2021

Important Customer Notice: Temporary Supply Issue

Ansell Healthcare has informed us of a temporary supply issue with its Surgeons Gloves.

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Public Health England Good Infection Prevention Using Ultrasound Gel Practice Guidance (ICN 1187)

Ref: 2021/1187 - 18 February 2021

Important Customer Notice: Update

Two product codes are now unavailable to order through our online catalogue.

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Nationally Contracted Products (NCP) Programme: Disposable Underpads (ICN 239)

Ref: 2018/239 - 18 February 2021

Important Customer Notice: Update

NCP Disposable Underpads has been extended for a further 12 months until 11 February 2021.

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Teleflex Medical (Rusch & Pilling Weck) Intraosseous Needle FSN324 (ICN 1203)

Ref: 2021.1203 - 17 February 2021

Important Customer Notice: Temporary Supply Issues

FSN324 is currently unavailable to order and subject to intermittent supply.

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Timesco Single Use Resuscitators (PVC) (ICN 1200)

Ref: 2021/1200 - 17 February 2021

Important Customer Notice: Field Safety Notice

Three Lions Limited has issued a Field Corrective Action Notice.

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BD 3rd Edition T34™ Ambulatory Syringe Pumps (ICN 1206)

Ref: 2021/1206 - 17 February 2021

Important Customer Notice: Field Safety Notice

BD has issued a Field Safety Notice to advise of an update being made to the Directions for Use (DFU) for the 3rd Edition T34™ Ambulatory Syringe Pumps.

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