Important Customer Notices

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These notices will keep you informed of current temporary supply issues, discontinued products, Field Safety Notices, Medical Device Alerts and more.

The ICNs below are listed with most recent first.

Radiometer Blood Gas Syringes FWC473 (ICN 1201)

Ref: 2021/1201 - 3 March 2021

Important Customer Notice: Update

A list of the current Blood Gas Syringes is now available on the Blood Collection framework and suggested alternatives that can be used if required.

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Crawford Pharmaceuticals Specialist Wound Care Barrier Dressing (ICN 1207)

Ref: 2021/1207 - 3 March 2021

Important Customer Notice: Product Update

Crawford Pharmaceuticals has informed us of a product update to its KerraContact Ag product range.

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Smiths Medical International Ltd Anaesthesia Kits and Trays (ICN 1217)

Ref: 2021/1217 - 2 March 2021

Important Customer Notice: Temporary Supply Issue

Smiths Medical International Ltd has informed us of a temporary supply issue with its Anaesthesia Kits and Trays.

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Cardinal Health UK 432 Limited Filter Needles FTR1828 and FTR1829 (ICN 1216)

Ref: 2021/1216 - 2 March 2021

Important Customer Notice: Delisting

Cardinal Health UK 432 Limited has informed us of a discontinuation with its Filter Needles.

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Suspended Products (ICN 1046)

Ref: 2020/1046 - 1 March 2021

Important Customer Notice: Update

A total of eight product codes are suspended and unavailable to order.

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ICU Clinical Consumables (ICN 1035)

Ref: 2020/1035 - 1 March 2021

Important Customer Notice: Update

The ICU Clinical Consumables Product Matrix Tool has been updated.

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Essity Tork Alcohol Foam Hand Sanitiser (ICN 1213)

Ref: 2021/1213 - 26 February 2021

Important Customer Notice: Recall

Essity is recalling Tork Alcohol Foam Hand Sanitiser which is formulated specifically for a target group of professional users.

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ScopeFlow Water Bottle Tubing Product Withdrawal from Market (ICN 1211)

Ref: 2021/1211 - 25 February 2021

Important Customer Notice: Recall

Partners for Endoscopy (PFE Medical) has issued an urgent Field Safety Notice to recall all Non-Pure Scope Flow semi disposable water bottle adaptors that do not have a built-in filter.

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Aquacel Extra Hydrocolloid Gelling Fibre Dressing FSCA 2020-002 (ICN 1208)

Ref: 2021/1208 - 22 February 2021

Important Customer Notice: Field Safety Notice

Convatec has issued an urgent Field Safety Notice affecting one lot number of the Aquacel Extra Hydrocolloid Sterile Dressing.

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Richardson Healthcare Ltd Latex Free Pack EJA046 and EJA047 (ICN 1155)

Ref: 2020/1155 - 22 February 2021

Important Customer Notice: Update

The supply issue is anticipated to be resolved by 1 May 2021.

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