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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Delisting Ecolab Ltd Medicinal Mouthwash Products MRB296 and MRB297 (ICN 2517)

Ref: 2024/2517 - 24 April 2024

Important Customer Notice: Delisting

The supplier Ecolab Ltd has informed us of a discontinuation with its Medicinal Mouthwash products.

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Supply Issues Teleflex Medical Paediatric Self-Retaining Catheter FST701 (ICN 2457)

Ref: 2024/2457 - 24 April 2024

Important Customer Notice: Resolved

The supply issue of Paediatric Self-retaining Catheter products from Teleflex Medical has now been resolved.

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Supply Issues Vygon Heimlich Valve Adaptors FGV044 (ICN 2399)

Ref: 2024/2399 - 24 April 2024

Important Customer Notice: Resolved

The supply issue with Heimlich Valve Adaptors from Vygon is now resolved.

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Delisting Ecolab Ltd Skin Disinfection BIOCIDE MRB613 and MRB620 (ICN 2507)

Ref: 2024/2507 - 24 April 2024

Important Customer Notice: Update

The discontinuation of Skin Disinfection Biocide products from Ecolab Ltd is continuing.

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Field Safety Notice Medicina IV Syringe Luer Slip for Insulin Use FSW773 (ICN 2516)

Ref: 2024/2516 - 24 April 2024

Important Customer Notice: Field Safety Notice

Medicina has issued a Field Safety Notice to inform users that although the primary packaging of the affected batches of the 1ml luer slip IV insulin syringe listed below, and in the Field Safety Notice, is orange, the printing on the barrel is black.

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Supply Issues Ontex Healthcare Ltd Fixation Pants and All-In-One Pad Products CFP2080, CFP238 and CFP1704 (ICN 2467)

Ref: 2024/2467 - 24 April 2024

Important Customer Notice: Resolved

The supply issue with Fixation Pants and All-In-One Pad products from Ontex Healthcare Ltd has been resolved earlier than anticipated.

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Supply Issues Ambu UK Ltd and Fannin (Stroud) ECG Monitoring Electrodes (ICN 2491)

Ref: 2024/2491 - 24 April 2024

Important Customer Notice: Update

The supply issue with ECG Monitoring Electrodes products from Ambu UK Ltd and Fannin (Stroud) is continuing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 24 April 2024

Important Customer Notice: Update

The supply issue of Surgical Suture products from Johnson and Johnson is improving.

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Contractual Change Supplier Name Laboratory Diagnostics, Point of Care Testing and Pathology Managed Services Products (ICN 2515)

Ref: 2024/2515 - 23 April 2024

Important Customer Notice: Contract Update

We have been informed of a contractual change in a supplier name for Laboratory Diagnostics, Point of Care Testing and Pathology Managed Services products.

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Supply Issues 365 Healthcare Droitwich Catheterisation Procedure Pack EVM006 (ICN 2511)

Ref: 2024/2511 - 23 April 2024

Important Customer Notice: Supply Issues

The supplier 365 Healthcare Droitwich has informed us of a supply issue with its Catheterisation Procedure Pack products.

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Supply Issues KCI Medical Limited (formerly 3M) Hydrogel Dressing Products (ICN 2356)

Ref: 2023/2356 - 23 April 2024

Important Customer Notice: Update

The supply issue of Hydrogel Dressing products from KCI Medical Limited (formerly 3M) is continuing.

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Supply Issues ICU Medical (formerly Smiths Medical) Tracheostomy Tube Products (ICN 1757)

Ref: 2022/1757 - 22 April 2024

Important Customer Notice: Resolved

The supply issue with Tracheostomy Tube products from ICU Medical (formerly Smiths Medical) has now been resolved.

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Contractual Change Biopsy Needle Products (ICN 2276)

Ref: 2023/2276 - 22 April 2024

Important Customer Notice: Resolved

The contractual change with Biopsy Needles  is now resolved.

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Supply Issues Unisurge International Ltd Container Sputum Printed Lid Disposable Lid for 125ml White Pot FSW517 (ICN 2473)

Ref: 2024/2473 - 22 April 2024

Important Customer Notice: Resolved

The supply issue with Container Sputum Printed Lid Disposable Lid for 125ml White Pot from Unisurge International Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Safety Peripheral Intravenous Cannula Products FSP5001 and FSP5002 (ICN 2458)

Ref: 2024/2458 - 22 April 2024

Important Customer Notice: Update

The supply issue of Peripheral Intravenous Cannula Products from Becton Dickinson UK Ltd is continuing.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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