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Important customer notice Temporary Supply Issues

Ambient Food and Dessert and Snacks


ICN number:127

  • Date:02/08/2017
  • Product area:


  • Hains Daniels has moved logistical providers (management of warehousing and transportation) and this is temporarily affecting their ability to fulfil orders on time and in full.


  • We have experienced delays in getting the stock from the supplier to our warehouses. This has had a knock on effect and as a result some deliveries to customers have been missed or delayed.
  • Seven product lines from Hains Daniels have been temporarily suspended by NHS Supply Chain until this issue has been resolved.
  • We are closely monitoring the stock and service situation and we expect to reinstate these Hains Daniels product lines by 31 August.

Next Steps:

  • Potential alternatives are available from current suppliers and can be ordered through our online catalogue.
  • Customers are advised to log onto our website and review the potential alternative product lines listed at the link below.
  • Any further questions, please contact your local NHS Supply Chain Account Manager or Customer Services Advisor.

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127 Ambient food - Hartleys

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Should you require further information about this contract, including pricing and how to order the products, please contact your NHS Supply Chain account manager using the link below.

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