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Important customer notice Resolved

The Silver Spoon Company White Sugar AWM000

Ref:2019/563

ICN number:563

  • Date:06/02/2019
  • Product area:Food |

Update: 06/02/2019

  • The Silver Spoon Company has informed us that the temporary supply issue affecting AWM000 is now resolved.
  • AWM000 is now available to order through our online catalogue.

Previous Update: 14/01/2019

  • The Silver Spoon Company has informed us that their alternative product code AWM009 is temporarily out of stock.
  • In the previous update below, AWM009 is listed as a potential indirect alternative to AWM000.
  • The supplier has offered a new potential indirect alternative ADN000.
  • Please refer to the updated product listing below for further information on the affected product code and new alternative.
  • Please note the difference in unit of issue between AWM000 and ADN000.
  • Customers are advised to log in to our website to view the potential indirect alternative product.

If you have any further questions, please contact your NHS Supply Chain: Food Account Manager or Customer Service Advisor.

Previous Update: 20/12/2018

Change:

  • The Silver Spoon Company has informed us of a temporary supply issue with its granulated white sugar individual sachets, 2.5g, AWM000.
  • The supply issue is due to pricing fluctuations in the market and have resulted in Silver Spoon Company managing an increased demand

Impact:

  • AWM000 is currently unavailable to order.
  • A potential indirect alternative product is available to order through our online catalogue: AWM009 – granulated white sugar individual sticks, 2.5g.
  • Please refer to the product listing below for further information on the affected product code.
  • The supply issue is anticipated to be resolved by 31 January 2019.

Next Steps:

  • Customers are advised to log in to our website to view the new alternative product.
  • If you have any further questions, please contact your NHS Supply Chain: Food Account Manager or Customer Service Advisor.

 

Please log in to view products.

563 The Silver Spoon Company White Sugar AWM000

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Should you require further information about this contract, including pricing and how to order the products, please contact your NHS Supply Chain account manager using the link below.

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