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Important customer notice Resolved

Daniels Healthcare Ltd Clinical Waste Containers

Ref:2018/269

ICN number:269

  • Date:16/04/2018
  • Product area:

Update: 16/04/2018

The temporary supply issue is now resolved and products are available to order.

Previous Update: 08/03/2018

  • This temporary supply issue is continuing to improve with stock from Daniels regularly arriving in our depots.
  • Unfortunately, Daniels are currently unavailable to provide a date for the issue to be resolved.
  • We will continue to work with the supplier to ensure normal supply resumes as soon as possible and will keep customers informed of any updates.

Previous Update: 02/02/2018

Change:

  • Daniels Healthcare Ltd has informed us they are currently experiencing a temporary supply issue with several clinical waste container products.
  • This is due to the relocation of one of their suppliers.

Impact:

  • Some product lines are currently unavailable to order.
  • Production has now resumed, however Daniels are unable to provide us with a resolution date at this time. Whilst they do not anticipate the situation getting any worse, they are adding more production capacity for the most pressurised lines.
  • Alternative products are available to order through our online catalogue. Please see the linked product listing for affected lines and potential alternatives.

Next Steps:

  • Customers are advised to log onto our website to view the linked potential alternatives.
  • We are working with the supplier to ensure normal supply resumes as soon as possible and will keep customers informed of any updates.
  • If you have any further questions, please contact your local NHS Supply Chain Account Manager or Customer Service Advisor.

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269 Product Listing with Alternatives

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Should you require further information about this contract, including pricing and how to order the products, please contact your NHS Supply Chain account manager using the link below.

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