All your important notices in one place

Important Customer Notices

Important customer notice Medical Device Alert

Emollients MHRA Drug Safety Update


ICN number:572

  • Date:09/01/2019
  • Product area:Wound Care | Miscellaneous |


  • The Medicines and Healthcare products Regulatory Agency (MHRA) has issued a drug safety update, regarding the warning about the risk of severe or fatal burns with paraffin-containing and paraffin-free emollients.


  • The warning previously communicated in January 2008 referred to emollients containing more than 50% paraffins. Evaluation of recently available data showed that products containing less than 50% paraffin and paraffin-free emollient residue allowed to build up on fabric, also have a fire accelerant effect.
  • There are 12 NHS Supply Chain products affected. The catalogue description of these products has been amended to reflect this update.
  • Please refer to the product listing below for full details.

Next Steps:

  • Read the attached report, MHRA Drug Safety Update, volume 12, issue 5, December 2018:3.
  • Customers are advised to read page nine which details advice for healthcare professionals and the recommendations of the Commission on Human Medicines (CHM).
  • Please note this is the only notification in issue five which affects products available via NHS Supply Chain.
  • For further information please contact your local Customer Service Advisor.

Please log in to view products.

572 Drug Safety Update December 2018

View details

572 Emollients Product Listing

View details

Should you require further information about this contract, including pricing and how to order the products, please contact your NHS Supply Chain account manager using the link below.

Contact your local Account Manager blue arrow

Delivering value to the NHS