Monitoring Supply of Consumables
NHS Supply Chain under instruction from NHS England and NHS Improvement (NHSEI), are carefully managing the supply of key consumables.
Ensuring all NHS trusts have equal access to key consumables required to provide patient care remains a top priority.
To enable continuity of supply, several products will be demand managed to an approved threshold. Customers will be notified to advise of all demand interventions.
To support any measures customers may have put in place for each demand intervention we will update a list of products that have been removed from Protect threshold intervention in our Downloads section.
Where there is an exceptional increase in national demand for ICU products, they will be suspended with immediate effect. Any other product suspensions will be managed outside of this process via the normal route.
Currently, there are suspensions in place across a number of categories. Please see our Downloads section to access the ‘ICU Suspended Products Product Matrix’ for further information.
How to Order a Suspended ICU Product
Your completed webform is then submitted to NHS Supply Chain who reviews all requests for suspended products. Allocation of products will be prioritised to where they are clinically most needed.
Each Tuesday and Thursday NHS Supply Chain reviews submissions and will then confirm to the requester:
- Which orders have been denied,
- Which orders will be raised and to what volume they will be raised (as the requested amount may be amended down).
- Provide the rationale where requests cannot be fulfilled.
NHS Supply Chain Customer Services team receive orders to be raised and will then:
- Raise the order.
- Notify the customer of the delivery date.
- Inform the relevant NHS Supply Chain Customer Relationship Manager.
- The cycle will be Day 1 ordering for Day 3 delivery, however, this is dependent on supply route and lead time of the product.
Guidance for Completing the Web Form
- Quantity requested – Quantities should only be requested if there is an urgent clinical need. The quantity should reflect the need for 1 week.
- Clinical rationale for quantity requested – Please define the specific urgent clinical need based on the current patient profile. For example, “We have x number of patients on ventilation who are now on day y, so will require a tracheostomy in the next z days”. The rationale should provide as much information as possible about the requirement to meet patient need and when it will be needed. Statements such as ‘Urgent need’ or ‘Needed for ICU patients’ do not provide sufficient clinical rationale to support the allocation of consumables.
- First and second alternatives – Wherever possible identify alternatives as this increases the likelihood of meeting the requested quantities.
- Requisition point – Submit your request through one requisition point. This enables requests to be considered in aggregate.
How to Appeal the Decision
Following notification of the submission outcome, if you have an immediate clinical emergency, please escalate via firstname.lastname@example.org for review
Special picks for 5 hour delivery and next day delivery, are available emergency options.