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User Guides

Find our help pages for system support, how to get the best from our services and more.

Sustainability

Supporting the NHS to become the world’s first carbon net zero national health system.

Single Use Personal Protective Equipment

The framework agreement for the supply of Single Use Personal Protective Equipment and Medical...

Nationally Contracted Products (NCPs)

Aggregating national demand to purchase products on behalf of the NHS as a whole, optimising value.

MedTech Funding Mandate For Customers (Product...

View information about the MedTech Funding Mandate and the products available through our supply route.

MedTech Funding Mandate For Suppliers

To accelerate innovative medical products the MedTech Funding Mandate policy is part of the NHS Long...

Medical IT (Departmental Software and Hardware)

The framework agreement for the supply of Medical IT.

In-Trust Inventory Management Systems (IMS)

Deploying inventory management capability (advanced product stock management) into acute hospitals.

Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

16 May 2025. The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd...

Product Update Multiple Suppliers NRFit™ Connectors (ICN 890)

10 February 2025. NHS England has issued an update to the National Patient Safety Alert regarding the transition to...

Supply Issues Crest Medical Limited, Semperit and Sol-Millennium Medical UK Ltd Temporary Warehouse Closure (ICN 2868)

9 April 2025. The supply issue due to a warehouse relocation at Crest Medical Limited is now resolved.

Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC426, FWC199, FWC014, FWC411 (ICN 2722)

25 April 2025. The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

Supply Issues Teleflex Medical Self-Retaining Catheters (ICN 2699)

6 May 2025. The supply issue with Self-Retaining Catheter products from Teleflex Medical (Rusch & Pilling Weck) is...

Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

13 March 2025. The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical has improved.

Supply Issues Flexicare Medical Ltd Venturi Valve FDD165 (ICN 2702)

16 May 2025. The supply issue with Peak Flow Meter Mouthpiece and Venturi Valve products from Flexicare Medical Ltd...