Insulin Pumps, Continuous Glucose Monitoring, Products Contributing to the Delivery of Hybrid Closed Loop Pathways and Associated Products

This framework starts on 28 November 2025, runs for 18 months and ends on 31 May 2027. There is an option to extend for an additional 30 months.

There are 12 suppliers, including 2 new suppliers, on the framework offering more choice to customers. See the Suppliers section for a full list of suppliers on this framework.

Areas covered

There are three lots on this framework (see Product Categories section for a full list).
See our Downloads ▼ section for the Product Matrix showing suppliers and their products by lot.

Resilience
Our increased knowledge of the global manufacturing base following COVID-19 and subsequent global supply challenges; means we are better able to identify potential risks and mitigate them by building resilience into our sourcing strategies.

This is a direct framework agreement, and you will need to quote your unique reference number (URN) when you place an order with your chosen supplier.

Trust initial request options

Via your ICS Manager

1. Contact your ICS Manager within our Acute Team to request to sign up to the framework.
2. The ICS Manager will forward the request to our Category Manager.

Via the Category Manager

1. Email your request to urninsulinpumps@supplychain.nhs.uk
2. This inbox is monitored by both our Purchasing Assistant and the Category Manager.

Via NHS England Website

1. Download a version of the front page of the URN
2. Following the instructions on the download, complete the front page of the URN
3. Email your request to urninsulinpumps@supplychain.nhs.uk
4. This inbox is monitored by both our Purchasing Assistant and the Category Manager.

Procedure
1. Once the initial request has been received:

• If it is a banded supplier, we will contact the supplier for the cost price.
• If it is a flat rate supplier, we will move to step 3

2. The supplier will, based on your current usage, confirm which cost price band applies to your trust.
3. We will then send a Unique Reference Number (URN) form to complete, review, and return. The URN form collects details such as, your procurement contact, your clinical contact and hospital names that belong to your trust and contains the start and end date, cost prices applicable to your trust at that time.
4. Once we have received your completed URN form, we will then send an acknowledgement that your trust is now signed up for the framework.
5. We will also inform the supplier(s) that your trust has signed up to this framework and send them a copy of the URN form.
6. The supplier is required to send an acknowledgement that they have received our confirmation and that they will update their systems accordingly.

Points to note
1. Once you have signed up to purchase from a supplier, all ordering, invoicing and deliveries will continue to be done directly with the supplier.
2. There is no tie in period once you have signed up to the framework.

Sustainability, net zero and social value are important elements in how NHS Supply Chain build our framework offering through the procurement process, tendering, supplier award and contract management. There are five mandatory requirements for suppliers to address supporting compliance with relevant PPNs and NHS England policy.

• Carbon Reduction Plan (PPN 006)
• Evergreen Assessment
• Modern Slavery Assessment (PPN 009)
• Social Value (PPN 002)
• NHS England Net Zero Supplier Roadmap and Horizon Scanning

Awarded suppliers meet the current milestones on the net zero roadmap and have awareness and understanding of future milestones.

Social value
See our Downloads ▼ section for further information on suppliers’ social value commitments.

The National Institute for Health Care and Excellence (NICE) issued on 19 December 2023, TA943 Hybrid closed loop systems for managing blood glucose levels in type 1 diabetes, which gives guidance regarding access to Hybrid Closed Loops (HCL).  

Cost-effective combinations have been agreed with suppliers to support NHS England’s five-year implementation strategy to adopt Hybrid Closed Loops.

See our Useful Links section to read the full NICE Technical Appraisal Guidance and NHS England’s Hybrid closed loop technologies: 5-year implementation strategy.

168 product lines are being delisted, including all Roche Diabetes Care Ltd consumables products.

There are 12 suppliers on this framework. They are:

• Abbott Laboratories Ltd
• Advanced Therapeutics UK Ltd
• Air Liquide Healthcare Ltd
• Dexcom International Ltd
• Glooko Ltd
• GlucoRX Technologies Ltd
• Insulet International Ltd
• Medtronic Ltd
• Medtrum Ltd
• Novo Nordisk Ltd
• Urathon Europe Ltd
• Ypsomed Ltd

The following suppliers are being delisted at the start of the framework agreement:

• Roche Diabetes Care Ltd
• CamDiab Ltd
  • However, CamDiab’s CamAPS FX algorithm that sits in Lot 3 and is a crucial element for Hybrid Closed Loop, is now available from Advanced Therapeutics or Ypsomed.

See our Downloads section for a product matrix which has a breakdown of suppliers by lot, outlining which products they offer.

There is an extensive product list from a wide range of suppliers in the market. Six new products have been added, and these are highlighted in the product listing.

There are three lots on this framework:

Lot 1: Insulin Pumps

• Tethered insulin pumps
• Patch insulin pumps and associated consumables.
• Personal Diabetes Manager / Mobile phones
• Insulin pump consumables – Infusion set, batteries, cartridges etc.

Lot 2: Continuous Glucose Monitoring (CGM)

• Sensors
• Transmitters
• Receivers
• Consumables

Lot 3: Software and Algorithms

• Software
• Algorithms

See our Downloads ▼ section for the full product matrix.
Product training is available from suppliers. To arrange, please contact suppliers directly.

About the products
Tethered insulin pump machines enable insulin to be delivered either automatically, or in response to instructions given by the pump wearer. They drip-feed insulin into the body through the day and night. They can also deliver larger doses of insulin whenever needed, such as before meals.

A continuous glucose monitor is a small device that is worn just under the skin. It measures glucose (sugar) levels continuously throughout the day and night, letting the wearer see trends in their levels, and alerts them to highs and lows.

Applications and software that contribute to the functionality of a closed-loop insulin delivery system:

• Products that connect with blood glucose sensors and insulin pumps automatically increase, decrease, or stop the delivery of insulin in response to the glucose levels of people with diabetes.
• Diabetes Management Systems that allow for the uploading of information from insulin pumps, CGM’s, glucose meters, and mobile applications.

Choice

• Leading suppliers on contract – providing enhanced range and value from a single source.

More savings

• Pay less – with NHS Supply Chain you have a wider range of product options so you can select the ones that are fit for purpose and value for money.
• Leave your tendering to us – spend less time and money on tendering and let our procurement specialists undertake it on your behalf.
• Back office savings – the efficiency of our service, ranging from e-ordering to consolidated deliveries, enables significant back office savings.

More value

• An integrated approach – the financial benefits of NHS Supply Chain go beyond just product prices. Our approach is an integrated one that reduces cost throughout the supply chain, from raw materials to global logistics, resulting in a much lower total cost.
• Purchasing through our route – when there are changes in the market, we can help minimise the impact of price rises and give support with cost saving initiatives.

Our knowledge and expertise

• Dedicated Acute team and Out of Hospital Care team – your day to day contact for all queries. They will help you identify savings opportunities, solve any issues on your behalf and ensure high service levels are always met.
• NHS Supply Chain Buyers – procurement specialists in their product fields who can give expert advice on new and alternative products.
• Implementation Team – experts in helping you set up the new processes and training required when introducing new products.
• Customer Services Team – with the daily support provided by our dedicated and knowledgeable advisors and service managers you know you are in safe hands.
• Customer Assurance – providing customers with the confidence and assurance of products using a process of clinical evaluation and engagement with clinical users. This ensures all products are clinically assured by the CaPA process, supported by engagement with customers.

Peace of mind

• Dependable deliveries – having access to the know-how and resources of one of the world’s largest logistics companies means we can offer unrivalled dependability and responsiveness when it comes to our delivery services.
• Framework agreement – awarded in accordance with UK procurement legislation.
• Sustainability – Sustainable procurement is embedded into our category management processes to ensure that our suppliers meet requirements for carbon reduction plans, evergreen assessment, modern slavery, social value and NHS England net zero supplier roadmap. Additionally, our logistics partner is certified ISO14001.