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Customer Services

Customer Service Teams

View a list of senior contacts in our Customer Services teams across the country.

Customer Service Teams

Out of Hours, Urgent or Emergency Deliveries

Find out how to make urgent and emergency orders for products.

Out of Hours, Urgent or Emergency Deliveries

Create an Account with NHS Supply Chain

Information on becoming a new customer.

Create an Account with NHS Supply Chain

View All Urgent Service Updates

Find all of our recent Urgent Service Updates in one place (resolved, unresolved and ongoing updates).

View All Urgent Service Updates

Important Customer Notices

Temporary supply issues, field safety notices, availability of stock and more.

Important Customer Notices

Ordering, Delivery, Invoicing, Returns

How to order, delivery, invoice, and returns information.

Ordering, Delivery, Invoicing, Returns

Non-Acute, Devolved Authorities, Private, HDS

Contact information for Non-Acute trusts, Devolved Authorities, Private or Home Delivery Service Customers.

Non-Acute, Devolved Authorities, Private, HDS

User Guides

Find our help pages for system support, how to get the best from our services and more.

User Guides

Urgent Service Updates

  • All systems are currently fully operational.
  • Online Catalogue and Ordering

    Order your products online

    My Supply Chain

    All of your ordering systems and logins in one place.

    Click here.
    View our COVID-19 pages
    Weekly Customer Update

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    © Supply Chain Coordination Limited (the management function of the NHS Supply Chain). This is a company registered in England and Wales.
    Registered number: 10881715. Registered office: Skipton House, 80 London Road, London SE1 6LH.