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Customer Services

Customer Services Teams

View a list of senior contacts in our Customer Services teams across the country.

Customer IT Helpdesk Contact Details

Find contact information for our Customer IT Helpdesk team and frequently asked questions.

Home Delivery Service (HDS) Contacts

Contact information for both existing and potential customers for our Home Delivery Service (HDS).

Out of Hours, Urgent or Emergency Deliveries

Find out how to make urgent or emergency orders for products, especially outside of normal business hours.

Ordering, Delivery, Invoicing, Returns

Links to pages with details of how to order, delivery, invoice, and returns information.

Submitting a Product Complaint

Submit a product complaint using our online form and read the FAQs and support guidance available.

View All Urgent Service Updates

Find all of our recent service updates in one place - ongoing or resolved, typically IT-related incidents.

Gaining Access to Online Services

For existing customers seeking access to our information website or online ordering.

Create New or Modify Existing Customer Account

Find out how to become a customer, or make changes to your existing customer account.

User Guides

Find our help pages for system support, how to get the best from our services and more.