Customer Services

Information, help, support and guidance

Important Notices

Important Notices

Product recalls, medical device alerts, field safety notices, delistings and other product changes.

Out of Hours and Emergency Deliveries

How to make urgent and emergency orders for products.

Customer Service Teams

Here you can find contact details for all of our regional Customer Services teams.

User Guides

Creating an account, user guides and system support.

Ordering, Delivery, Invoicing, Returns

How to order, delivery, invoice and returns information.

Latest Customer Notices

14 February 2018

Temporary Supply IssuesGuardian Surgical

13 February 2018

DelistingMondelez - Cadbury Chocolate Range

8 February 2018

Temporary Supply IssuesHydrex Surgical Scrub 250ml

6 February 2018

Field Safety NoticeCarefeed ISOSAF Nasogastric Tubes

6 February 2018

Field Safety NoticeBair Hugger™ Warming Blankets

Urgent Service Updates

15/01 08:05Our search facility on our website is slow to respond and eventually returns the message “Your search did not match any items in our catalogue”. Our IT team is working to fix this as a priority. Further updates will follow.

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