Customer and Supplier Boards

NHS Customer Board for Procurement and Supply

The NHS Customer Board for Procurement and Supply aims to influence and lead procurement strategy by engaging with the senior stakeholders who understand the challenges faced by the NHS. Particular focus is placed on the new NHS Supply Chain operating model.

The NHS Customer Board was set up by NHS Supply Chain in 2011 and was refreshed in November 2018 to align to the new operating model. Sir Jim Mackey OBE is the chair of the National Board which oversees four regional boards, North, Midlands, South and London.

The Customer Boards meet quarterly and the next series of virtual meetings is as follows:

  • 24 February 2021 North
  • 25 February 2021 London
  • 1 March 2021 South
  • 2 March 2021 Midlands
  • 8 March 2021 National

See our Downloads ▼ section for a full list of members.

See our Downloads ▼ section for the key messages from the recent round of Regional Customer Board meetings.

For further information on the Customer Board programme please contact:

NHS Supplier Board

The Board is an open forum for constructive and proactive discussion between Industry/Trade Associations, NHS Supply Chain and the Department of Health and Social Care.

See our Useful Links 🔗 section to find out more.

For further information on the Supplier Board programme please contact:

Downloads ▼

  • Customer Board Members

    A list of all Customer Board members.
  • National Customer Board Key Messages December 2020

    National Customer Board Key Messages December 2020
  • Midlands Customer Board Regional Key Messages November 2020

    Midlands Customer Board Regional Key Messages November 2020
  • London Customer Board Regional Key Messages November 2020

    London Customer Board Regional Key Messages November 2020
  • South Customer Board Regional Key Messages November 2020

    South Customer Board Regional Key Messages November 2020
  • North Customer Board Regional Key Messages November 2020

    North Customer Board Regional Key Messages November 2020
  • Customer Board Regional Key Messages September 2020

    Key messages from the most recent round of Customer Board meetings.
  • Customer Board Regional Key Messages July 2020

    Key messages from the most recent round of Customer Board meetings.
  • Customer Board Regional Key Messages June 2020

    Key messages from the most recent round of Customer Board meetings.