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Pathology Managed Services Buying Guide

What our pathology managed service offer covers

Our Managed Service Contract provision offers a flexible and bespoke contracting option with a primary contractor – a Managed Service Provider (MSP) that facilitates an end-to end-service.

It offers access to new technology, innovation, supply chain management and continuous improvement expertise with the overall objective to minimise the risk of exposure to potential increased costs.

It allows participating authorities to gain access to service improvements, enhanced patient care, and contractual and administrative benefits, as part of the offer backed by contractual key performance indicators and ongoing contract management.

Modern medical laboratory with advanced diagnostic and analytical equipment

Any MSP will assume contractual responsibility for delivery of all aspects of the Managed Service contract.

Managed Services under this framework may include but are not limited to the provision of:

  • Equipment, instruments, assays, reagents and consumables
  • IT systems including LIMs, software upgrades and integration
  • Repair, maintenance, inspection and calibration / testing
  • Quality assurance
  • Training
  • Asset management (including disposal of assets)
  • Innovation
  • Hard and soft facilities management (including but not limited to water, air condition, waste disposal
  • Enabling works
  • Estates (up to and including full turnkey solutions)
  • Logistics (including sample transport but excluding patient transport)
  • Staffing
  • Technical and strategical consultancy services.

Our framework agreement for Laboratory Diagnostics, Point of Care Testing and Pathology Managed Services covers a broad scope of Pathology Managed Services.

Core product offering via the framework

  • Blood and Cellular Sciences
  • Digital Pathology
  • Genomics
  • Point of Care Testing.

Benefits of this framework

By opting for a managed services contract under our framework, you will benefit from:

  • Convenience.
  • 0% management fees for managed service requirements versus other framework providers.
  • Easy and established direct award process including objective conditions to support compliant procurements.
  • Option to reopen to further competition to add in your specific and bespoke requirements with the flexibility to dictate your own weightings and thresholds.

The suppliers

The suppliers offering managed services are

  • Abbott Laboratories Limited
  • Beckman Coulter United Kingdom Limited
  • Becton, Dickinson U.K. Limited
  • bioMerieux UK Ltd
  • Genmed.Me Ltd
  • Grifols UK
  • Hologic Ltd
  • Leica Microsystems (UK) Ltd
  • Medecon Healthcare UK Ltd
  • Ortho Clinical Diagnostics
  • Radiometer Ltd
  • Randox Laboratories Ltd
  • Roche Diagnostics Ltd
  • Sebia UK Ltd
  • Siemens Healthcare Diagnostics Limited
  • Sychem Limited
  • Sysmex UK
  • Werfen Limited.

Procurement options and route to market

This provision will allow for:

  • Novation of existing contracts into Managed Services
  • Provision of short-medium term extensions of existing Managed Services to allow participating authorities to align contract end dates with other members of your network / collaboration
  • Provision of new managed service contracts
  • Provision of category specific and Pan Pathology Managed Services.

Supporting documents

There are further documents that can support decision making and support carrying out contracting activity. These can be provided by our Category team and include:

  • Capability Assessment template
  • Managed Service Provider Capability Matrix
  • Third Party Supplier Matrix
  • Further Competition templates and documentation.

At point of call off, trusts and suppliers are required to agree a contract using the relevant framework documents. We will support and advise on the relevant documents required to support your procurement activity. Suppliers will also use copies of this documentation: 

  • Call off Terms and Conditions for the Supplier of Managed Services
  • Order Form.

Next steps

If you are interested in Pathology Managed Services through our framework then please get in touch. We will be happy to talk you through the process and answer any questions you may have. Please contact us by sending an email to

You can also learn more in our specific Laboratory Diagnostics, Point of Care Testing and Pathology Managed Services buying guide.

You can also contact our Hospital Care team who will be able to help manage this enquiry for you and help you understand some of the routes to market.