How to Become a New Customer

How do I become a new customer of NHS Supply Chain?

An account is required to be able to place orders with us. The account and method of application will differ depending on the type of organisation making the application.

Please note: Once you have an account set up and are a customer you will then be able to transact with NHS Supply Chain. All customer account applications are subject to a validation process, based on criteria of eligibility to access consumables procured for the NHS.

I work for an organisation that is not an NHS Acute organisation

If you work for one of these organisation types and want to become a new customer, please complete the application form in our Downloads ▼ section.

Examples of Non-Acute and Private Customer accounts include:

  • Charities
  • Clinical Commissioning Groups (CCGs)
  • Crown Dependency
  • Devolved Authority
  • GP Surgeries
  • Independent Sector Provider
  • National Public Service
  • NHS Commissioning or any other allied organisation
  • Not-for-profit organisations
  • Service Providers to the NHS.

If you have any queries when completing the form, please contact one of our Non Acure, Devloved Authoriy or Private organsition team members. See our Useful Links section for relevant contact details.

I work for a Hospital trust, Ambulance trust, Mental Health or Community trust

If you are an NHS trust wanting to become a new customer, please contact your NHS Supply Chain Customer Relationship Manager to discuss.

See our Useful Links section for more information.

Organisations that this applies to include:

  • Acute or Foundation NHS trusts
  • Ambulance NHS trusts
  • Community NHS trusts
  • Mental Health NHS trusts.

Remember: Once you have an account set up and are a customer, you will then be able to transact with NHS Supply Chain.

Downloads ▼

  • NCFC Account Application Form

    Complete and submit this form if you are a Non Acute, Devolved Authority or Private organisation wanting to join NHS Supply Chain