Customer Services

Information, help, support and guidance

04/12/2017 New Out of Hours, Urgent and Emergency Deliveries

04/12/2017 New Customer Guide – how to get the best from our services

12/10/2017Online Catalogue and Ordering User Guide

28/04/2016Discount Management System Guide

07/01/2016VAT Reclaim Report

12/06/2017eDC User Guide

29/10/2015Home Delivery User Guide

13/02/2017Billing User Guide

16/01/2018Trust Savings Reports User Guide

Applying for extra DoH code access

e-DC PDA common issues and fixes

Urgent Service Updates

15/01 08:05Our search facility on our website is slow to respond and eventually returns the message “Your search did not match any items in our catalogue”. Our IT team is working to fix this as a priority. Further updates will follow.

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