Customer Services

Information, help, support and guidance

04/05/2017 New Out of Hours, Urgent and Emergency Deliveries

21/06/2017 New Customer Guide – how to get the best from our services

12/10/2017Online Catalogue and Ordering User Guide

28/04/2016Discount Management System Guide

07/01/2016VAT Reclaim Report

12/06/2017eDC User Guide

29/10/2015Home Delivery User Guide

13/02/2017Billing User Guide

01/08/2014Trust Savings Reports User Guide

Applying for extra DoH code access

e-DC PDA common issues and fixes

Urgent Service Updates

10/11 09:11ABX304 The raw material supply issues affecting production of Healthy Start Vitamin Children’s Drops are now resolved and product stock has been reinstated to normal levels. Please order on-line as normal. No further issues are anticipated. Healthy Start Vitamin Women’s Tablets were unaffected by this short term problem.

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