Customer Services and HDS Customer Service Telephone System
11 March 2026, 2.22pm
Resolved
Resolution is now confirmed.
11 March 2026, 1.39pm
In Progress
Our main Customer Services telephone service has been restored to normal service.
11 March 2026, 10.50am
In Progress
We are experiencing technical issues with our Customer Services and HDS Customer Service telephone system. Our IT team is investigating as a priority.
If you have an urgent request and cannot get through using your usual telephone number, please send an email to your Customer Services Advisor.