Customer Services and HDS Customer Services Telephone Issues
20 August 2025, 9.02am
Resolved
Our Customer Service teams and Home Delivery Service (HDS) Customer Service teams phone lines are now working and the teams are able to make and receive calls as normal.
Thank you for your patience during this time.
19 August 2025, 11.23am
In Progress
Our Customer Service teams and Home Delivery Service (HDS) Customer Service teams phone lines are currently down.
As an interim, please email any enquiries to your Customer Services Advisor for action.
Thank you for your patience whilst we to work on a resolution.