Latest Orders displaying incorrectly for some customers
9 July 2026, 10.11am
In Progress
We are aware that Latest Orders in our online catalogue may be showing an incorrect order status for some customers. This is due to a technical issue and affects all eDirect orders and any order placed by Gorsey Point customers. All orders are progressing through our system as expected.
Our IT team is currently progressing a fix and we will provide a further update once this has been implemented.
If you wish to check the status of your order please contact your Customer Services Advisor. We apologise for any inconvenience.