Online Catalogue and Online Services Update
23 January 2026, 1.48pm
In Progress
An issue with a database was identified and a restart / reboot was implemented. We are pleased to confirm that connectivity was restored.
Please continue to order as normal and contact your Customer Service Advisor if you have any problems.
23 January 2026, 1.21pm
In Progress
We are aware that several of our IT systems, including the Online Catalogue, are currently offline or non-responsive. Our IT team is investigating as a matter of priority. We will provide updates as we know more.
Please speak to your Customer Service Advisor if you have any urgent queries.