Online Catalogue and Ordering – Technical Issues
13 January 2026, 11.34am
In Progress
Access to the Online Ordering and Catalogue has improved.
Our IT team is continuing to monitor for any further issues.
If you have received a failure notice for demand submitted today, please follow the guidance on the notification. If you are unsure if your orders have transacted successfully please contact your Customer Service Advisor who will be able to assist.
13 January 2026, 9.05am
In Progress
We are experiencing technical issues with our Online Catalogue and Ordering system.
Our IT team is investigating as a priority.
If you receive a failure notice for demand submitted today, please follow the guidance on the notification. If you are unsure if your orders have transacted successfully please contact your Customer Service Advisor who will be able to assist.