Order Status ‘Financially Coded’ and eDirect Issue
23 June 2025, 1.00pm
In Progress
Our IT team identified the problem. A fix has been implemented and orders are now processing as expected. However, some orders may have missed the supplier’s cut-off time for next day delivery.
If you have any queries regarding an eDirect order placed today, please contact your Customer Services Advisor.
23 June 2025, 9.01am
In Progress
We are aware of potential issues with sending and receiving purchase orders to or from suppliers. This could mean that your order may appear as ‘Financially Coded’ and eDirect notifications will not be issued.
Our IT team is working on this as a matter of priority and further updates will be added here as soon as possible.