Skip to main content

Field Safety Notice CoClens Biocide Skin Disinfectant DMK034 and DEC85023 (ICN 2937)

Important Customer Notice Status Update Type Product Recall

Ref: 2025/2937 ICN Number: 2937

  • The root cause was identified as trace calcium which interacted with the gluconate present in the formulation to form insoluble calcium gluconate, which crystallised out of solution under storage conditions.
  • CoClens advise that measures have now been taken to ensure that traces of calcium can no longer be inadvertently introduced into the production processes and as such they confirm this has been validated by recent production runs.

Download our publications ▼

  • 2937 CoClens Supplier Advisory Letter 12 May 2025

    A PDF showing the supplier advisory letter for ICN 2937.