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Product Update Essity UK Tork Hand Towel Products MRT199 and MRT226 (ICN 2877)

Important Customer Notice Status New Type Product Update

Ref: 2025/2877 ICN Number: 2877

Change:

  • The supplier Essity UK Tork has informed us of a product update with its Tork Xpress® Multifold Hand Towel products.
  • There are two product codes affected:
    • MRT199 – Towel hand paper 2 ply 230 x 213 white Z-fold 190 sheets per sleeve non-returnable
    • MRT226 – Towel hand paper 2 ply 240 x 213 interfold white 237 sheets per sleeve non-returnable.
  • The product update is due to the products transitioning to paper packaging; the new product Tork Xpress® Multifold Hand Towel has 100% renewable fibres in the packaging and product.

Impact:

  • The affected product codes have now been delisted from our online catalogue and are unavailable to order.
  • The new alternative product is now available to order through our online catalogue:
    • MWK85233 – Towel hand paper 2 ply White Multifold 100% Recycled Universal 4266 sheets per Case non-returnable.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternative.

Next Steps:

  • Customers are advised to log in to the website to access the product listing.
  • See our Downloads section to view the supplier letter for more information on the replacement product.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Download our publications ▼

  • 2877 Essity UK Tork Delisted Products with Alternatives 18 March 2025

    An Excel file showing the delisted products with alternatives for ICN 2877.
    Login to view the downloads
  • 2877 Essity UK Tork Supplier Letter 18 March 2025

    A PDF showing the supplier letter for ICN 2877.