Product Update Essity UK Tork Hand Towel Products MRT199 and MRT226 (ICN 2877)
Important Customer Notice Status New Type Product Update
Ref: 2025/2877
ICN Number: 2877
Change:
- The supplier Essity UK Tork has informed us of a product update with its Tork Xpress® Multifold Hand Towel products.
- There are two product codes affected:
- MRT199 – Towel hand paper 2 ply 230 x 213 white Z-fold 190 sheets per sleeve non-returnable
- MRT226 – Towel hand paper 2 ply 240 x 213 interfold white 237 sheets per sleeve non-returnable.
- The product update is due to the products transitioning to paper packaging; the new product Tork Xpress® Multifold Hand Towel has 100% renewable fibres in the packaging and product.
Impact:
- The affected product codes have now been delisted from our online catalogue and are unavailable to order.
- The new alternative product is now available to order through our online catalogue:
- MWK85233 – Towel hand paper 2 ply White Multifold 100% Recycled Universal 4266 sheets per Case non-returnable.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternative.
Next Steps:
- Customers are advised to log in to the website to access the product listing.
- See our Downloads ▼ section to view the supplier letter for more information on the replacement product.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.