Supply Issues B Braun Hand Hygiene Products MRB255 (ICN 2979)

• The supply issue with Hand Hygiene products from B Braun is now resolved.
• MRB255 is now available to order through our online catalogue.
• This ICN is now closed.

• The supply issue with Hand Hygiene products from B Braun is continuing.
• One product is now available to order through our online catalogue:
  • MRB698 – Cream bottle 500ml wall mountable.
• One previously affected product is now subject to Protect Demand Management:
  • MRB255 – Cleanser alcohol hand rub Gel bottle 75ml.
• Due to an unexpected surge in demand following the return of MRB255 to stock, we have implemented demand management measures to maintain availability over the Christmas period. Normal stock levels are expected to resume once deliveries start to recommence in the New Year. Upon receipt of deliveries, demand management will be reviewed.
• One product is affected in total.
• Potential direct and indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• The supply issue is now anticipated to be resolved by 27 February 2026.

• The supply issue with Hand Hygiene products from B Braun has improved.
• One product is now available to order through our online catalogue:
  • MRB255 – Cleanser alcohol hand rub Gel bottle 75ml.
• One affected product is now subject to intermittent supply:
  • MRB698 – Cream bottle 500ml wall mountable.
• One product is now affected in total.
• Potential indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• The supply issue is now anticipated to be resolved by 5 January 2026.

• The supply issue with Hand Hygiene products from B Braun is continuing.
• Two products remain suspended and unavailable to order:
  • MRB698 – Cream bottle 500ml wall mountable
  • MRB255 – Cleanser alcohol hand rub Gel bottle 75ml.
• Two products remain affected in total.
• Stock of MRB255 is expected into depots week commencing 17 November 2025.
• A further update to the ICN will be provided once stock is received and suspension is lifted.
• Potential direct and indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is now anticipated to be resolved by 15 December 2025.

• The supply issue with Hand Hygiene products from B Braun has improved.
• One product is now available to order:
  • MRB161 – Moisturiser Cream bottle 500ml wall mountable.
• Two products remain suspended and unavailable to order:
  • MRB698 – Cream bottle 500ml wall mountable
  • MRB255 – Cleanser alcohol hand rub Gel bottle 75ml.
• Two products are now affected in total.
• Potential direct and indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is still anticipated to be resolved by 10 November 2025.

• The supply issue with Hand Hygiene products from B Braun is continuing.
• One further product code is now suspended and unavailable to order:
  • MRB698 – Cream bottle 500ml wall mountable.
• One product which was available whilst stocks last is now suspended and unavailable to order:
  • MRB161 – Moisturiser Cream bottle 500ml wall mountable.
• One product remains suspended and unavailable to order:
  • MRB255 – Cleanser alcohol hand rub Gel bottle 75ml.
• Three products are now affected in total.
• Potential direct and indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is now anticipated to be resolved by 10 November 2025.

Change:

• The supplier B Braun has informed us of a supply issue with its Hand Hygiene products.
• There are two products affected:
  • MRB255 – Cleanser alcohol hand rub Gel bottle 75ml
  • MRB161 – Moisturiser Cream bottle 500ml wall mountable.
• The supply issue is due to supplier manufacturing issues.

Impact:          

• MRB255 is currently suspended and unavailable to order.
• MRB161 is available whilst our current stock lasts, once the stock is depleted the product will be unavailable to order.
• Potential direct and indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 31 October 2025.

Next Steps:              

• Customers are advised to log into our website to view the potential direct and indirect alternative products.
• We will update the ICN when we have further information.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.