Supply Issues B Braun Hand Hygiene Products MRB255 and MRB698 (ICN 2979)
Important Customer Notice Status Update Type Supply Disruption
Ref: 2025/2979
ICN Number: 2979
- The supply issue with Hand Hygiene products from B Braun has improved.
- One product is now available to order:
- MRB161 – Moisturiser Cream bottle 500ml wall mountable.
- Two products remain suspended and unavailable to order:
- MRB698 – Cream bottle 500ml wall mountable
- MRB255 – Cleanser alcohol hand rub Gel bottle 75ml.
- Two products are now affected in total.
- Potential direct and indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is still anticipated to be resolved by 10 November 2025.
- The supply issue with Hand Hygiene products from B Braun is continuing.
- One further product code is now suspended and unavailable to order:
- MRB698 – Cream bottle 500ml wall mountable.
- One product which was available whilst stocks last is now suspended and unavailable to order:
- MRB161 – Moisturiser Cream bottle 500ml wall mountable.
- One product remains suspended and unavailable to order:
- MRB255 – Cleanser alcohol hand rub Gel bottle 75ml.
- Three products are now affected in total.
- Potential direct and indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is now anticipated to be resolved by 10 November 2025.
Change:
- The supplier B Braun has informed us of a supply issue with its Hand Hygiene products.
- There are two products affected:
- MRB255 – Cleanser alcohol hand rub Gel bottle 75ml
- MRB161 – Moisturiser Cream bottle 500ml wall mountable.
- The supply issue is due to supplier manufacturing issues.
Impact:
- MRB255 is currently suspended and unavailable to order.
- MRB161 is available whilst our current stock lasts, once the stock is depleted the product will be unavailable to order.
- Potential direct and indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 31 October 2025.
Next Steps:
- Customers are advised to log into our website to view the potential direct and indirect alternative products.
- We will update the ICN when we have further information.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.
