Supply Issues Dental Directory Products & Services Dental Needles ILS880 (ICN 2780)
Important Customer Notice Status Resolved Type Supply Disruption
Ref: 2024/2780
ICN Number: 2780
- The supply issue with Dental Needles from Dental Directory Products & Services is now resolved.
- ILS880 is now available to order through our online catalogue.
- This ICN is now closed.
- The supply issue with Dental Needles from Dental Directory Products & Services is continuing.
- One product code remains suspended and unavailable to order:
- ILS880 – Dental Needles Plastic hub 27gl Yellow.
- One product code remains affected in total.
- Potential indirect products are available to order through our online catalogue:
- ILS840 – SEPTOJECT XL 27GL 35mm YELLOW STERILE SINGLE USE NEEDLE WITH ENLARGED BORE
- ILS875 – BAYER 27GL BLUE.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The supply issue is now anticipated to be resolved by 31 March 2025.
Change:
- The supplier Dental Directory Products & Services has informed us of an issue with its Dental Needle products.
- One product code is affected in total:
- ILS880 – Dental Needles Plastic hub 27gl Yellow.
- This product is suspended while we carry out further investigations with Dental Directory, following recent customer feedback.
Impact:
- ILS880 is currently suspended and unavailable to order.
- Potential indirect products are available to order through our online catalogue:
- ILS840 – SEPTOJECT XL 27GL 35mm YELLOW STERILE SINGLE USE NEEDLE WITH ENLARGED BORE
- ILS875 – BAYER 27GL BLUE.
- The alternative products are in the process of being linked in our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The issue is anticipated to be resolved by 31 January 2025.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- We will update the ICN when we have further information.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.